MORGAN B. WATSON
Taylorsville,CA
Summary
Dynamic and results-driven professional with experience at The Hotel Maverick, excelling in customer service and communication. Proven ability to enhance guest experiences while maintaining data security. Skilled in teamwork and adaptability, I leverage sales techniques to drive satisfaction and foster positive relationships. Committed to delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Intern
The Hotel Maverick
Grand Junction, CO
09.2023 - 02.2024
- Managed smooth check-ins and check-outs, discussing charges, collecting payments, and issuing statements.
- Maintained data security and confidentiality, interacting with guests diplomatically to safeguard personal information shared at check-in and check-out.
- Assisted guests with entertainment desires by recommending establishments, setting up reservations, and coordinating transportation.
Interniship
The Madrona
Healdsburg, CA
06.2023 - 07.2023
- Worked directly with managers from the housekeeping, food and beverage, and front desk positions
- Worked directly with the General Manager looking at Profit and Loss statements, managing budgets, as well as experiencing first hand staff management from the top down
- Worked as a food runner, server assistant, housekeeper, front desk admin, as well as valet driver
Private Lacrosse Trainer
Myself
Grand Junction, CO
05.2024 - 08.2024
- Trained middle school and high school lacrosse players.
- Trained them to enhance their future in the sport.
- I wrote plans to give them better opportunities down the line.
Store Clerk
Young's Gourmet Market
Taylorsville, CA
06.2021 - 08.2021
- Satisfied customers with quick assistance, helping individuals locate products and check out while also acting as a cashier
- Worked on kitchen prep for day to day sales and special event orders
Education
Hospitality Management - Business Administration
Colorado Mesa University
Grand Junction, CO12.2024
High School -
La Jolla High School
La Jolla, CA05.2019
Skills
- Interpersonal
- Sales techniques
- Teamwork
- Communication
- Customer service
- Adaptability
- Positive attitude
- Friendly
Timeline
Private Lacrosse Trainer
Myself
05.2024 - 08.2024
Front Desk Intern
The Hotel Maverick
09.2023 - 02.2024
Interniship
The Madrona
06.2023 - 07.2023
Store Clerk
Young's Gourmet Market
06.2021 - 08.2021
Hospitality Management - Business Administration
Colorado Mesa University
High School -
La Jolla High School
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