Morgan Casey
Port Charlotte,Florida
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Charlotte County Public Schools
Punta Gorda
07.2023 - Current
- Planned and implemented age-appropriate curriculum to foster cognitive and social development.
- Facilitated engaging activities that promoted physical, emotional, and intellectual growth in children.
- Collaborated with parents to support children's progress and address developmental concerns effectively.
- Assessed individual student needs to tailor learning experiences for diverse learners in the classroom.
- Developed positive relationships with children, enhancing their self-esteem and confidence through encouragement.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Waitress
Little Good Times Diner
Punta Gorda
09.2021 - 07.2023
- Provided exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Assisted in training new waitstaff on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints swiftly, ensuring satisfaction and repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress Supervisor
Morgan's Cafe
Port Charlotte
05.2016 - 08.2021
- Supervised daily restaurant operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored new staff, fostering a collaborative and efficient team environment.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock for menu items.
- Developed and implemented training programs to enhance staff performance and service efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Education
High School Diploma -
Port Charlotte High School
Port Charlotte05.2016
Certificate of Completion Early Childhood - Early Childhood Education
Charlotte Technical Center
Port Charlotte05-2016
Skills
- Play-based learning
- Problem-solving
- Classroom management
- Relationship building
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Safe food handling
Certification
- CPR/First Aid Certified
Timeline
Early Childhood Educator
Charlotte County Public Schools
07.2023 - Current
Waitress
Little Good Times Diner
09.2021 - 07.2023
Waitress Supervisor
Morgan's Cafe
05.2016 - 08.2021
High School Diploma -
Port Charlotte High School
Certificate of Completion Early Childhood - Early Childhood Education
Charlotte Technical Center