Morgan Chess
Slippery Rock,PA
Summary
Dedicated professional with expertise in crisis intervention and client support. Proven ability to manage resident relations effectively while utilizing strong communication and conflict resolution skills. Demonstrates composure and effectiveness in high-pressure environments, ensuring optimal outcomes for clients.
Overview
1
1
year of professional experience
Work History
Community Intern
The Grove at Slippery Rock
Slippery Rock, Pennsylvania
08.2025 - Current
- Generated leads through phone calls, text messages, emails, events, and in-person outreach, contributing to community engagement.
- Cultivated relationships with prospective residents, current residents, and parents, fostering a sense of community.
- Assisted in social media marketing and promotional campaigns, increasing community visibility and outreach effectiveness.
- Conducted over 1,000 property tours, showcasing pricing, lease agreements, and community features.
Warming Center Specialist
Glade Run Lutheran Services
Butler, Pennsylvania
11.2025 - 03.2026
- Made quick, thoughtful decisions during stressful situations to ensure client safety and well-being.
- Built rapport with clients to create a welcoming atmosphere. to support initiatives and foster a welcoming environment.
- Provided information on community resources and services to clients.
- Developed innovative solutions that improved team performance and client outcomes.
Education
Bachelor of Arts - Criminology
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2027
Skills
- Crisis intervention strategies
- Client engagement management
- Communication proficiency
- Conflict mediation techniques
- Analytical thinking and problem resolution
- Administrative coordination skills
- High-pressure decision-making
Timeline
Warming Center Specialist
Glade Run Lutheran Services
11.2025 - 03.2026
Community Intern
The Grove at Slippery Rock
08.2025 - Current
Bachelor of Arts - Criminology
Slippery Rock University of Pennsylvania