Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Cleveland

Muskegon,MI

Summary

Experienced HVAC Technician with over 5 years of expertise in diagnosing, repairing, and maintaining residential HVAC systems. Skilled in enhancing service efficiency and reducing customer call-backs through precise troubleshooting. Committed to delivering high-quality service and continuously improving technical skills through ongoing training.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HVAC Technician

All Star Comfort Solutions
Allendale, MI
08.2018 - Current
  • Installed, repaired, and maintained residential HVAC equipment, ensuring optimal performance and longevity.
  • Diagnosed and repaired complex HVAC systems, effectively reducing customer call-backs and improving client satisfaction.
  • Recovered refrigerant from old units in compliance with EPA regulations, ensuring safe disposal and environmental safety.
  • Assisted senior technicians with advanced tasks, contributing to team efficiency and successful project completions.
  • Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
  • Read technical manuals and schematics to understand specific configurations.

Education

High School Diploma -

Sand Creek Public High-school
Sand Creek
05-2011

Some College (No Degree) - Business Management

Baker Community College of Muskegon
Muskegon, MI

Skills

  • HVAC system installation
  • Customer communication
  • Preventive maintenance
  • Safety compliance
  • Technical troubleshooting
  • Equipment repair
  • Computer proficiency and QuickBooks
  • Creative problem solving

Certification

  • EPA Certified in Type 2 Type 3 and Core

Timeline

HVAC Technician

All Star Comfort Solutions
08.2018 - Current

High School Diploma -

Sand Creek Public High-school

Some College (No Degree) - Business Management

Baker Community College of Muskegon
Morgan Cleveland