Morgan Corey
McAlester,OK
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Personal Banker I
Bank of Oklahoma
McAlester, OK
02.2026 - Current
- Managed customer accounts and ensured compliance with banking regulations.
- Processed loan applications and gathered necessary documentation.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Provided guidance on banking products and services to clients.
- Resolved customer issues promptly, enhancing satisfaction levels.
- Assisted customers with account inquiries and transactions.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
Sr Personal Loan Specialist/Assistant Manager
OneMain Financial
McAlester
12.2020 - 01.2026
- Guided clients through loan options, delivering tailored solutions that aligned with individual financial goals.
- Evaluated personal loan applications, ensuring compliance with company policies and regulatory standards.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Collaborated with underwriting teams to streamline approval processes and improve application turnaround times.
- Educated clients on credit scores, debt-to-income ratios, and other factors influencing loan eligibility, enhancing their understanding and confidence.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Provided exceptional customer service during collections calls, leading to positive feedback from clients and improved relationships with debtors.
- Negotiated payment arrangements with clients, maintaining compliance with company policies while fostering positive client relationships.
City Carrier Assistant
USPS
09.2020 - 11.2020
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Managed time and resources to complete route assignments on schedule while meeting delivery standards.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Assisted customers with questions about postage rates, mailing regulations, and package guidelines, enhancing customer satisfaction.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Conducted routine maintenance checks on postal vehicles, ensuring prompt reporting of issues for timely repairs.
PSE Clerk
USPS
02.2020 - 09.2020
- Processed incoming and outgoing mail to guarantee timely deliveries.
- Provided exceptional customer service while addressing inquiries about postage rates, mailing regulations, and other postal matters.
- Processed incoming and outgoing mail efficiently to ensure timely deliveries.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Optimized time management skills while working under tight deadlines for daily dispatches of outgoing mail.
- Managed time effectively under tight deadlines to ensure daily dispatch of outgoing mail.
- Demonstrated adaptability by rotating between various tasks such as window clerk duties, bulk mail processing, and collection route coverage.
Education
Criminal Justice
University of Central Oklahoma
Edmond, OKSkills
- Compliance adherence
- Fraud detection
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Team collaboration
- Customer service
- Relationship building
- Positive attitude
Timeline
Personal Banker I
Bank of Oklahoma
02.2026 - Current
Sr Personal Loan Specialist/Assistant Manager
OneMain Financial
12.2020 - 01.2026
City Carrier Assistant
USPS
09.2020 - 11.2020
PSE Clerk
USPS
02.2020 - 09.2020
Criminal Justice
University of Central Oklahoma