Morgan Couture
Brooksville
Summary
Hello! I am goal-oriented and experienced with greeting and assisting customers based on their individual requirements. I have background knowledge with Excel and Microsoft, along with my CPR certification. I am highly motivated and often get recognition for my positive attitude no matter what task I am assigned.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kirklands Home Goods
10.2024 - 01.2025
- Seasonal employee for three years, working in Brooksville in 2022 and 2023, relocated to Tampa for my most recent season.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front of House
Chick-fil-A
08.2023 - 06.2024
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Trained new employees in multiple positions, including Expo, Serving, Beverages, and Drive Thru.
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Ensured compliance with local health codes and safety regulations in all front of house areas.
Stock Clerk
Publix
01.2021 - 08.2023
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
- Increased overall efficiency by cross-training in various departments to support team members during peak periods or absences.
Education
Bachelor of Science - Early Childhood Development
Valencia College
Online05-2028
Skills
- CPR certified
- Organization skills
- Time management
- Telephone skill
- Teamwork and collaboration
- Problem-solving skills
Timeline
Sales Associate
Kirklands Home Goods
10.2024 - 01.2025
Front of House
Chick-fil-A
08.2023 - 06.2024
Stock Clerk
Publix
01.2021 - 08.2023
Bachelor of Science - Early Childhood Development
Valencia College
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