Morgan Deppen

• Supervise a team of investigators, assigning tasks, reviewing case reports, and providing hands-on support to ensure accuracy and timely completion.
• Train new investigators on company procedures, investigative protocols, and safety requirements to ensure consistent performance and compliance.
• Foster a positive and collaborative work environment by promoting teamwork, open communication, and employee recognition.
• Serve as a professional role model by consistently demonstrating excellence, integrity, and alignment with company values.
• Review investigators’ reports and deliver constructive feedback; mentor investigators to strengthen investigative skills and improve case accuracy.
• Communicate with clients to clarify reporting needs, gather detailed case information, and ensure a high level of client satisfaction.

• Produced multi-source intelligence reports for clients, delivering detailed, accurate findings within required deadlines and specifications.
• Conducted Medical Canvass Investigations, Social Media Investigations, and Comprehensive Background Checks to verify claimant identities and gather critical case information.
• Performed in-depth investigations into workers’ compensation claims, insurance fraud, and liability claims, providing actionable insights to support clients in legal and court proceedings.
• Conducted advanced social media and open-source intelligence (OSINT) research to collect relevant information on claimants and associated individuals.
• Retrieved and analyzed a wide range of records—including medical records, police reports, crash documentation, body-worn camera footage, and death certificates—to support active investigations.
• Ensured accuracy, completeness, and client satisfaction through thorough investigative methods and meticulous documentation.