Morgan Dieguez
Citra
Overview
5
5
years of professional experience
Work History
Lead Registered Behavior Technician
Florida Autism Center
Ocala, FL
05.2024 - Current
- Supervised daily implementation of individualized treatment plans for clients with autism spectrum disorder.
- Collaborated with interdisciplinary teams to ensure consistency in behavior intervention strategies.
- Trained and mentored new Registered Behavior Technicians on best practices and behavioral techniques.
- Implemented data collection methods to track client behaviors and inform treatment decisions effectively.
- Facilitated training workshops for staff on applied behavior analysis principles and ethical considerations.
- Collected data on client behaviors, allowing for ongoing analysis and adjustments to treatment plans.
- Contributed to the reduction of challenging behaviors by implementing proactive strategies across settings.
- Trained new Registered Behavior Technicians, promoting best practices and adherence to treatment protocols.
Private Nanny
N/A
Crystal River, FL
09.2023 - 05.2024
- Provided nurturing care and support for children in daily activities.
- Developed engaging educational activities to promote learning and development.
- Maintained a structured daily routine to ensure consistency and security for children.
- Implemented safety protocols to ensure a secure environment for children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
Barista Trainer
Cattle Dog Coffee Roasters
Crystal River, FL
10.2022 - 09.2023
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance staff knowledge of coffee brewing techniques.
- Monitored performance of trainees, providing constructive feedback for improvement.
- Implemented standardized procedures to ensure consistency in drink quality and service.
- Assisted management in evaluating training effectiveness and identifying areas for growth.
- Streamlined workflow processes for better customer service and reduced wait times.
Barista
Starbucks, Barista
Myrtle Beach, SC
02.2022 - 08.2022
- Provided exceptional customer service by engaging with customers and addressing their needs promptly.
- Collaborated with team members to streamline service processes during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Hostess Trainer
Red Lobster
Myrtle Beach, SC
03.2021 - 02.2022
- Trained new host staff on customer service protocols
- Streamlined table assignment processes to enhance guest seating efficiency.
- Mentored team members on effective communication and conflict resolution skills.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC06.2022
Skills
- Reinforcement systems
- Leadership and supervision
- Staff training and development
- Social skills development
- Self-management strategies
- Verbal behavior training
- Applied behavior analysis
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
Timeline
Lead Registered Behavior Technician
Florida Autism Center
05.2024 - Current
Private Nanny
N/A
09.2023 - 05.2024
Barista Trainer
Cattle Dog Coffee Roasters
10.2022 - 09.2023
Barista
Starbucks, Barista
02.2022 - 08.2022
Hostess Trainer
Red Lobster
03.2021 - 02.2022
High School Diploma -
Carolina Forest High School