Morgan Draper
Gallatin,TN
Summary
Detail-oriented and analytical professional with a background in Marine Biology and Sustainable Aquaculture, combined with hands-on experience in healthcare and data evaluation. Skilled in observing, documenting, and interpreting information with high accuracy while following structured guidelines. Proven ability to identify inconsistencies, communicate findings clearly, and manage multiple tasks in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optometric Technician
Precision Eye Care
03.2026 - Current
- Conduct patient pre-testing, including visual acuity, imaging, and diagnostic screenings
- Accurately collect, document, and update patient medical histories and exam data
- Operate diagnostic equipment and ensure accuracy of collected data before provider review
- Identify inconsistencies or abnormalities in patient responses and test results
- Communicate findings clearly to providers and support efficient clinical workflow
- Follow strict healthcare protocols and maintain patient confidentiality (HIPAA compliance)
Car Detailer
Carvana
11.2025 - 01.2026
- Performed detailed inspections and cleaning of vehicles, ensuring quality standards were met
- Identified cosmetic defects and inconsistencies requiring correction
- Maintained accurate documentation of completed work
Service Advisor
Notice Automotive
03.2025 - 09.2025
- Evaluated customer-reported issues and identified underlying problems using symptoms and technician input
- Reviewed repair recommendations for accuracy and completeness
- Translated complex technical information into clear, understandable explanations
- Managed multiple cases while maintaining accurate records
Service Advisor
Carl Black Chevrolet
11.2024 - 03.2025
- Coordinated service workflow and scheduling in a high-volume environment
- Ensured accuracy of service details and customer-facing information
- Communicated updates clearly and collaborated with technicians for timely service completion
Service Advisor
Rhythm CDJR
06.2024 - 10.2024
- Analyzed customer concerns and matched them with appropriate service solutions
- Provided clear explanations of repair options and outcomes
- Maintained organized documentation and scheduling accuracy
Receptionist / Administrative Assistant
RVs.com
06.2022 - 11.2023
- Managed high-volume communications and maintained organized records
- Provided administrative support with strong attention to detail
- Delivered consistent, professional customer service
Certified Nursing Assistant (CNA)
NHC
06.2020 - 05.2022
- Observed and documented patient conditions with high accuracy
- Reported findings clearly to medical staff
- Followed strict protocols and compliance guidelines (HIPAA)
- Managed multiple responsibilities while maintaining quality care
Education
Bachelor of Science - Marine Biology & Sustainable Aquaculture
Unity University
New Gloucester, ME05-2028
High School Diploma -
Penn Foster Online
Scranton, PA01-2015
Skills
- Data review and quality evaluation
- Pattern recognition and error detection
- Written feedback and explanation clarity
- Critical thinking and decision-making
- Following structured guidelines and protocols
- High attention to detail in fast-paced environments
- Clear communication of complex information
- Medical documentation and patient data handling
Certification
- CNA (Active through January 2026)
- Driver’s License
Additional Experience
- Experience evaluating AI-generated responses for clarity and accuracy
- Comfortable identifying inconsistencies and providing structured feedback
Timeline
Optometric Technician
Precision Eye Care
03.2026 - Current
Car Detailer
Carvana
11.2025 - 01.2026
Service Advisor
Notice Automotive
03.2025 - 09.2025
Service Advisor
Carl Black Chevrolet
11.2024 - 03.2025
Service Advisor
Rhythm CDJR
06.2024 - 10.2024
Receptionist / Administrative Assistant
RVs.com
06.2022 - 11.2023
Certified Nursing Assistant (CNA)
NHC
06.2020 - 05.2022
Bachelor of Science - Marine Biology & Sustainable Aquaculture
Unity University
High School Diploma -
Penn Foster Online