Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Drennan

Vernon,TX

Summary

Dynamic Certified Medical Assistant with extensive experience at Vernon Clinic, excelling in patient care coordination and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and critical thinking. Skilled in injection administration and maintaining accurate treatment documentation, ensuring optimal care delivery in high-pressure environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Vernon Clinic
Vernon, Texas
10.2024 - 07.2025
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted in minor surgical procedures, such as hormone pellets.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.

Patient Care Coordinator

Orthopaedic & Sports Therapy Center
Wichita Falls, TX
06.2023 - 10.2024
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.

Physical Therapy Technician

Orthopaedic & Sports Therapy Center
06.2023 - 03.2024
  • Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
  • Prepared patients to meet with physical therapists.
  • Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.

Waitress /Drive-Thru Cashier

Chicken Shack
01.2023 - 04.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Vernon High School
Vernon, TX
05.2023

Skills

,,,,,,,,,,

Patient confidentiality

Benefits Explanation

Calm and Effective Under Pressure

Patient Care

Patient Care Coordination

Insurance Verification

Customer Service

Organizational Skills

Appointment Scheduling

HIPAA Compliance

Critical Thinking Skills

  • Injection administration
  • Vital sign monitoring
  • Treatment documentation

Certification

CCMA (Certified Clinical Medical Assistant)

CPT (Certified Phlebotomy Technician)

Timeline

Certified Medical Assistant

Vernon Clinic
10.2024 - 07.2025

Patient Care Coordinator

Orthopaedic & Sports Therapy Center
06.2023 - 10.2024

Physical Therapy Technician

Orthopaedic & Sports Therapy Center
06.2023 - 03.2024

Waitress /Drive-Thru Cashier

Chicken Shack
01.2023 - 04.2023

High School Diploma -

Vernon High School

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