Morgan Duchnik
Niagara Falls,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Finance and Insurance Manager
Northtown Automotive
10.2021 - Current
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Verified compliance of financial policies and accounting procedures against federal and state regulations.
- Generated financial and operational reports to assist management with business strategy.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Negotiated loan terms and conditions with customers to secure best deal.
Title & Billing Clerk
Northtown Automotive
06.2021 - 10.2021
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
- Contacted NY Motor Vehicle Department to determine status of pending titles.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Collected taxes and fees, submitted payments and issued receipts.
Server
Bob Evans Restaurant
10.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Science - Business Administration
SUNY Empire State College
Saratoga Springs, NY05.2024
Associate of Science - Business Administration
Niagara County Community College
Sanborn, NY05.2022
High School Diploma -
Niagara Wheatfield Senior High School
Sanborn, NY06.2020
Skills
- Financial Approvals
- Automotive Sales
- Automotive Insurance
- Customer Experience
- Aftermarket Products
- Customer Interaction
- Office Organization
- Microsoft Office
- Product Knowledge
Mastering Finance and Insurance
Mastering Finance and Insurance through Zurich NA in October, 2022. Zurich NA, is the insurance company used at Northtown Automotive.
Certification
- First Aid/CPR Certified
Timeline
Finance and Insurance Manager
Northtown Automotive
10.2021 - Current
Title & Billing Clerk
Northtown Automotive
06.2021 - 10.2021
Server
Bob Evans Restaurant
10.2020 - 06.2021
Bachelor of Science - Business Administration
SUNY Empire State College
Associate of Science - Business Administration
Niagara County Community College
High School Diploma -
Niagara Wheatfield Senior High School
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