Morgan England
Yelm,WA
Summary
Well-organized professional equipped with varied experiences in administrative and customer service roles. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
13
13
years of professional experience
Work History
Administrative Receptionist, Website Manager
KAOS Dance Elite
09.2022 - Current
- Resolved customer problems and complaints over the phone and in person.
- Responded to inquiries from callers seeking information.
- Managed class schedules to best suit dancers' needs.
- Created and managed content for website to include schedules and contact forms.
Vocal Coach/Musical Theatre Teacher
The Studio
05.2021 - 11.2021
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Familiarized students with basic concepts of music such as notes, tempo, and healthy singing.
Publicist, Social Media Manager
Pacific Okinawa Players
01.2018 - 01.2019
- Increased customer engagement through social media and radio spots.
- Collaborated with production teams to coordinate advertisements and promotions.
Voice Teacher
Private Voice Studio
01.2018 - 01.2019
- Taught performers of varying skill levels ways to improve overall range.
- Helped students prepare for auditions and special events.
Substitute Teacher
All Souls' Preschool
01.2018 - 06.2018
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised children during in-classroom activities and on playground.
Assistant Administrator
Campbell University
01.2011 - 01.2016
- Performed routine clerical tasks by scanning, filing and copying documents.
- Maintained digital databases and physical files.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to faculty.
Education
Bachelor of Arts - Music Education
Campbell University
Buies Creek, NC08.2016
Skills
- Clerical Support
- Office Supplies and Inventory
- Social Media Advertising
- Customer Satisfaction
- Website Updates
- Customer Accounts Management
- Student Support
- Calendar Management
Timeline
Administrative Receptionist, Website Manager
KAOS Dance Elite
09.2022 - Current
Vocal Coach/Musical Theatre Teacher
The Studio
05.2021 - 11.2021
Publicist, Social Media Manager
Pacific Okinawa Players
01.2018 - 01.2019
Voice Teacher
Private Voice Studio
01.2018 - 01.2019
Substitute Teacher
All Souls' Preschool
01.2018 - 06.2018
Assistant Administrator
Campbell University
01.2011 - 01.2016
Bachelor of Arts - Music Education
Campbell University