Morgan Eskam
Cimarron,KS
Summary
Dynamic and mature professional with a proven track record at Fort Hays State University, excelling in roles requiring exceptional customer service and time management skills. Demonstrated ability to enhance office efficiency and foster positive interactions, coupled with expertise in Excel spreadsheets and scheduling. Achieved significant improvements in inter-departmental communication and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Student Office Assistant
Fort Hays State University
09.2024 - Current
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Improved communication between departments through efficient message delivery and prompt response to inquiries.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed inventory of office supplies, ensuring the availability of necessary materials for staff and students.
- Provided exceptional customer service to students seeking assistance with registration or other academic matters.
Itramurals Referee
Fort Hays State University
09.2024 - Current
- Maintained fairness by ensuring rules were followed during games.
- Enforced game regulations to maintain fair play.
- Supervised athletic events, ensuring safety and compliance.
- Mediated disputes between players to maintain game integrity.
Ice Cream Server
Boot Hill Museum
05.2022 - 07.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
Education
Bachelor of Science - Elementary Education
Fort Hays State University
Hays, KS05-2028
High School Diploma -
Cimarron High School
Cimarron, CO05-2024
Skills
- Fast learner
- Scheduling
- Calendar management
- Customer service
- Strong problem solver
- Excel spreadsheets
- Scheduling appointments
Timeline
Student Office Assistant
Fort Hays State University
09.2024 - Current
Itramurals Referee
Fort Hays State University
09.2024 - Current
Ice Cream Server
Boot Hill Museum
05.2022 - 07.2023
Bachelor of Science - Elementary Education
Fort Hays State University
High School Diploma -
Cimarron High School
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