Shahm Al-Khasawneh

As a student office assistant in TRIO Upward Bound, I handle administrative tasks, communication, and event coordination. My responsibilities include maintaining records, supporting fellow students, and contributing to program promotion. I also provide basic technical support and assist with special projects assigned by supervisors, ensuring the overall efficiency of the TRIO Upward Bound program.

As a Housing Engagement Specialist at Eastern Michigan University, I play a crucial role in campus safety. Authorized by the University Police Department and collaborating with Housing and Residence Life, my responsibilities include limited access control monitoring and adapting programs to the university's needs. Trained as Campus Security Authorities, we focus on crisis de-escalation, emphasizing situational awareness, emotional intelligence, and addressing biases. Recognizing crisis situations involves understanding concepts like normalcy bias, bystander bias, and promoting diversity and inclusion.

During my internship, I successfully orchestrated and executed numerous seminars. I took charge of event management, ensuring seamless coordination and flawless execution throughout the entire process.