Morgan Fechter
New York,NY
Summary
Dynamic and detail-oriented Events and Communications professional with 3+ years of experience managing high-profile international events, alumni engagement, and communications campaigns. Skilled at coordinating virtual, hybrid, and in-person events, creating compelling content, and building strong relationships across diverse cultural contexts. Passionate about education and advancing global initiatives through strategic event management and creative communications. Holds an Irish (EU) passport and ready to relocate to Amsterdam.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Communications & Events Manager
Oxford University North American Office
New York, New York
08.2022 - Current
- Lead communication strategy for 40,000+ North American alumni, managing newsletters, fundraising appeals, and post-event communications.
- Plan, coordinate, and execute high-profile events, including alumni gatherings, lectures, and virtual webinars.
- Manage budgets, negotiate contracts, and liaise with vendors and venues to ensure cost-effective, seamless event delivery.
- Coordinate travel, accommodation, and hospitality for international participants, speakers, and staff.
- Develop event collateral, including agendas, brochures, and attendee materials, ensuring alignment with Oxford’s brand standards.
- Monitor event impact using feedback and metrics to continuously improve participant experience.
Customer Experience Manager
Ten Little
New York, New York
09.2020 - 08.2022
- Executed customer experience strategy on social and email platforms, addressing over 100 inquiries daily with a 24-hour response time.
- Composed product descriptions and co-authored over 50 blog posts on early childhood development with experts.
- Delivered quarterly customer insights reports to executive leadership, influencing product development and user experience.
- Enhanced brand marketing efforts by establishing new partnerships and developing internal messaging templates.
Staff Writer / Editorial Assistant
Saratoga Living
Saratoga, New York
01.2020 - 09.2020
- Pitched and developed stories for both the print magazine and web including breaking news, profiles, and local business spotlights, conducting research and interviews with sources
- Formatted digital content using WordPress, utilizing search engine optimized keywords and images to increase traffic and engagement
- Identified opportunities for exclusive stories and coordinated and conducted interviews with sources including local businesses and nonprofits
- Researched and wrote profiles, breaking news stories, press releases and blog posts, adhering to a style guide as necessary and performing journalistic due diligence on information gathered
- Fact-checked major stories written by senior editorial staff prior to publication
- Assisted with other administrative tasks as needed, including preparation for events and image sourcing
Education
Bachelor of Arts - English
Skidmore College
Saratoga Springs, New York 09.2016 - 05.2020
Non-degree coursework - Luxury Marketing
American Business School of Paris
Paris, France 01.2019 - 05.2019
Skills
- Event management
- Customer service
- Communications
- Digital platforms
- Interpersonal skills
Languages
English
Native
French
Intermediate
Accomplishments
Development and Alumni Engagement Award for Excellence June 2025
Affiliations
- Art
- Volunteering
- Travel
Certification
University of the Arts London, Digital Graphic Design Online Short Course (completed December 2023)
References
References available upon request.
Timeline
Communications & Events Manager
Oxford University North American Office
08.2022 - Current
Customer Experience Manager
Ten Little
09.2020 - 08.2022
Staff Writer / Editorial Assistant
Saratoga Living
01.2020 - 09.2020
Non-degree coursework - Luxury Marketing
American Business School of Paris
01.2019 - 05.2019
Bachelor of Arts - English
Skidmore College
09.2016 - 05.2020
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