Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Morgan Felix

Fort Collins,CO

Summary

Animal care professional with 4+ years of experience across pre-clinical research, veterinary reception, shelter work, and wildlife rehabilitation. Skilled with a wide range of species (dogs, cats, pigs, sheep, rabbits, rodents, reptiles, birds, wolfdogs) and experienced in both hands-on husbandry and client-facing roles. Known for strong attention to detail, calm handling of stressed animals and owners, and fast learning of new protocols. Currently pursuing AALAS certification and seeking opportunities in animal care, wildlife rehabilitation, veterinary support, or research.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Animal Care Technician

INOTIV
03.2025 - Current
  • Provide daily husbandry and welfare for beagles, hounds, multiple pig breeds (Göttingen, Yucatan, Yorkshire), sheep, rabbits, and rats in a pre-clinical research facility.
  • Perform feeding, watering, cage/pen cleaning, and enrichment according to strict SOPs.
  • Assist with basic physical exams and ongoing study activities across toxicology, surgical, wound, and other research protocols.
  • Restrain animals for blood collection and dosing; trained to administer IM and subcutaneous injections in sheep.
  • Obtain TPRs and accurately document data, animal observations, and study-related events.
  • Maintain clean, safe environments with consistent use of PPE and sanitation protocols.

Client Service Representative

Aspen Grove Veterinary Care
08.2023 - 04.2025
  • Managed front desk operations for a privately owned veterinary clinic.
  • Scheduled appointments, maintained hospital flow, and coordinated communication between clients, technicians, and veterinarians.
  • Triaged urgent and emergency cases via phone and in-clinic, relaying accurate information to medical staff.
  • Handled payments, estimates, and client questions with empathy and clarity.
  • Assisted with hospital cleaning, exam room turnover, and general organization.

Volunteer

Peaceable Kingdom, W.O.L.F. Sanctuary, NOCO Wildlife Center
01.2018 - 09.2024

Volunteer, Animal Shelter & Foster Care
Peaceable Kingdom Animal Shelter, Pennsylvania
January 2018 – July 2019

  • Provided daily care for dogs, cats, rabbits, guinea pigs, and other small animals with varied histories and temperaments.
  • Assisted with cleaning, feeding, enrichment, and walking dogs.
  • Fostered multiple rabbits, supporting their socialization and day-to-day care.


Volunteer, Wolf & Wolfdog Sanctuary
W.O.L.F. Sanctuary, Colorado
March 2023 – April 2024

  • Supported routine care for wolves and wolfdogs under sanctuary guidelines.
  • Assisted with cleaning, maintenance, and observation of animal behavior.
  • Participated in community outreach and education about responsible ownership and conservation.


Wildlife Rehabilitation Summer Volunteer
Northern Colorado Wildlife Center, Colorado
June 2024 – September 2024

  • Supported care for a wide range of wildlife species, including birds, rodents, reptiles, and other native species.
  • Prepared and managed species-appropriate diets and feeding schedules.
  • Assisted with syringe feeding and supportive care for debilitated or juvenile animals.
  • Gained basic wildlife handling and rehab protocols experience under staff supervision.

Pharmacy Technician

CVS Pharmacy
03.2024 - 06.2024
  • Assisted in medication dispensing by accurately preparing and labeling prescriptions for patients.
  • Maintained inventory levels by conducting regular checks and placing orders for pharmaceutical supplies.
  • Provided support during patient consultations, answering questions about medications and side effects.
  • Ensured regulatory compliance by following all state and federal pharmacy laws and guidelines.

Shift Leader

Walgreens
09.2022 - 11.2023
  • Led store operations during shifts, including opening/closing procedures, cash handling, and task delegation.
  • Provided customer service at front registers and photo area.
  • Cross-trained in pharmacy, gaining experience with prescription intake, payment processing, and supporting the pharmacy team.

Retail Sales Key Holder

Le Femme Boutique, Old Navy, Athleta, SOMA
01.2018 - 08.2022
  • Progressed from sales associate to assistant manager and sales lead across multiple retail environments.
  • Assisted clients with fittings and product selection (including formalwear and bra fittings).
  • Handled customer inquiries and requests efficiently, resulting in positive feedback.
  • Trained new employees, handled cash and daily deposits, and supported inventory ordering and organization.
  • Fostered a collaborative environment among staff to enhance team performance and morale.
  • Assisted with visual merchandising and floor-set changes.
  • Implemented merchandising strategies that increased product visibility and boosted sales.
  • Managed and updated social media content and website information for a small boutique.

Education

No Degree - Zoology

Colorado State University
Fort Collins, CO

Skills

    Animal Care & Handling

  • Multi-species handling & restraint: dogs, cats, beagles, hounds, pigs (Göttingen, Yucatan, Yorkshire), sheep, rabbits, rodents, reptiles, birds, wolfdogs
  • Husbandry: feeding, watering, enrichment, cage/kennel cleaning, environmental maintenance
  • Basic physical exams & health checks
  • TPRs, IM & subcutaneous injections in sheep (trained)
  • Experience supporting toxicology, surgery, wound-healing and other study types
  • Wildlife diet prep & syringe feeding for debilitated animals
  • Veterinary / Clinical & Lab Support

  • Support for pre-clinical research protocols
  • Restraining animals for blood collection and dosing
  • Detailed paperwork and study documentation
  • Strict adherence to SOPs, PPE, and sanitation standards
  • Basic pharmacy technician duties & pharmacy workflow (Walgreens, CVS)
  • Client Service & Administration

  • Veterinary receptionist: scheduling, triage, client communication, managing doctor/tech flow
  • Triage of urgent and emergency cases by phone and in person
  • Strong customer service in high-stress situations
  • Cash handling & POS, inventory coordination, basic reporting
  • Social media updates & website content (small business retail)
  • General Strengths

  • Fast learner, especially with protocols and systems
  • Organized, detail-oriented, and reliable
  • Comfortable in fast-paced and emotionally intense environments
  • Excellent communication with both clients and medical/research teams

Certification

  • ALAT - Assistant Laboratory Animal Technician (In Progress)
  • CPhT - Certified Pharmacy Technician (Provisional License, previously held)

Interests

  • Wildlife biology, rehabilitation, and conservation
  • Ecology, animal behavior (ethology), and evolutionary biology
  • Long-term goal: deepen work in wildlife rehab, conservation-focused research, or sanctuary/field settings

Timeline

Animal Care Technician

INOTIV
03.2025 - Current

Pharmacy Technician

CVS Pharmacy
03.2024 - 06.2024

Client Service Representative

Aspen Grove Veterinary Care
08.2023 - 04.2025

Shift Leader

Walgreens
09.2022 - 11.2023

Volunteer

Peaceable Kingdom, W.O.L.F. Sanctuary, NOCO Wildlife Center
01.2018 - 09.2024

Retail Sales Key Holder

Le Femme Boutique, Old Navy, Athleta, SOMA
01.2018 - 08.2022

No Degree - Zoology

Colorado State University
Morgan Felix