Morgan Fogleman
Springfield ,MO
Summary
Results-driven Online Grocery Associate with 4 years at Walmart, excelling in order fulfillment and quality assurance. Achieved a pick rate exceeding 100 items per hour while ensuring customer satisfaction through effective communication. Committed to maintaining inventory accuracy and adhering to cold chain compliance, contributing to a seamless shopping experience.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
Springfield, MO
11.2021 - 12.2025
Dedicated and reliable professional with 4 years of experience in high-volume retail operations at Walmart. Specialized in Online Grocery Pickup (OGP), consistently meeting strict productivity metrics while ensuring order accuracy and customer satisfaction. Proven track record of punctuality, teamwork, and adapting to fast-paced digital retail environments.
Education
High School Diploma -
Parkview
Springfield, MO2024
Skills
Order Fulfillment: Accurately selected and scanned thousands of items for online customer orders, maintaining a pick rate of [eg, 100] items per hour
Quality Assurance: Diligently checked for product freshness and expiration dates, ensuring customers received the highest quality produce and substitutions
Customer Interaction: Facilitated the "dispensing" process, loading groceries into vehicles while providing friendly, professional service to resolve any order discrepancies
Inventory Accuracy: Assisted in maintaining backroom organization and reporting out-of-stock items to improve store-wide inventory data
Cold Chain Compliance: Strictly followed food safety protocols to ensure perishable items remained at safe temperatures during the picking and staging process
Timeline
Online Grocery Associate
Walmart
11.2021 - 12.2025
High School Diploma -
Parkview