Morgan Frazier
Daingerfield,TX
Overview
6
6
years of professional experience
Work History
East Plant Packer
Jbs Pilgrims
Mount Pleasant, Texas
07.2024 - Current
- Performed daily pre-operation inspections of packing equipment and ensured proper functioning.
- Verified accuracy of product sizes, weights and labels to meet quality standards.
- Monitored production line operations, ensuring safe and efficient operation of the machines.
- Assembled boxes for packing products according to customer specifications.
- Packaged items into cartons or containers as per company standards.
- Ensured that all packed items were properly labeled before shipping them out.
- Operated automated packing machinery safely and efficiently, including palletizers, sealers, wrappers.
- Kept work area clean and neat throughout shift hours by disposing waste materials properly.
Patient Care Technician
Christus Health
Longview, Texas
01.2023 - 07.2023
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Ensured that all medical equipment was properly maintained and sterilized.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Instructed new employees on proper techniques of performing daily tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Notified senior staff of patient emergencies to optimize outcomes.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supplied, collected and emptied patient bedpans on frequent basis.
Call Center Sales Representative
S4 Communications
Longview, TX
01.2019 - 12.2022
- Answered incoming calls from customers, providing prompt and accurate information.
- Provided product recommendations based on customer needs.
- Made outbound sales calls to potential customers to promote products and services.
- Researched customer inquiries and provided solutions in a timely manner.
- Processed orders for customers over the phone.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Followed up with customers after purchase or service delivery to ensure satisfaction levels were met.
- Utilized a computer system to track customer accounts and update order information.
- Developed strong relationships with repeat customers through consistent follow-up communication.
- Identified opportunities to cross-sell additional products and services to existing customers.
- Handled escalated customer service issues professionally and efficiently.
- Demonstrated excellent listening skills while interacting with customers via telephone or email.
- Reviewed daily performance metrics such as average wait time, number of calls answered.
- Provided technical support when needed regarding product installation, usage, troubleshooting.
Education
Some College (No Degree) - Pre Requisite
Northeast Texas Community College
Mount Pleasant, TXSkills
- Positive attitude
- Time management
- Adaptability
- Collaboration
- Attention to detail
- Interpersonal skills
Timeline
East Plant Packer
Jbs Pilgrims
07.2024 - Current
Patient Care Technician
Christus Health
01.2023 - 07.2023
Call Center Sales Representative
S4 Communications
01.2019 - 12.2022
Some College (No Degree) - Pre Requisite
Northeast Texas Community College