Morgan Fritchie
Summary
Staff Technical Program Manager | Engineering Strategy, Operating Models & AI/Data Platforms
Staff Technical Program Manager with 13+ years leading complex technical programs across AI/ML, Search & Discovery, Ads, and marketplace platforms. Expertise building operating models, experimentation frameworks, and portfolio governance that enable engineering organizations to execute with clarity at scale. Trusted partner to engineering and executive leadership for translating ambiguous strategy into predictable technical delivery.
Overview
13
13
years of professional experience
Work History
Staff Technical Program Manager
Airbnb
San Francisco, USA
01.2023 - Current
- OStaff TPM supporting Airbnb's Guest & Host Data Science Engineering organization, leading experimentation and measurement governance while driving strategic execution for the Search & Discovery promotional merchandising portfolio.
- Partnering with Engineering, Product, Data Science, and Analytics leadership to build operating models, manage technical portfolios, and deliver machine learning-powered Search & Discovery capabilities that personalize, rank, and optimize promotional content across the guest journey.
- Owned end-to-end delivery of Airbnb's Search & Discovery promotional merchandising portfolio, overseeing roadmap planning and technical execution for 40+ promotional placements throughout the guest journey.
- Partnered with VPs, Directors, and senior cross-functional leaders to prioritize investments, evaluate technical tradeoffs, and drive execution strategy across Search & Discovery initiatives.
- Led concurrent experiment-driven launches across multiple promotional surfaces, coordinating dependencies, technical risk mitigation, and cross-functional delivery while ensuring experimentation rigor and measurement integrity.
- Designed and scaled experimentation governance for Guest & Host model-driven initiatives, establishing standards for experiment design, randomization strategy, Launch Council reviews, and cross-functional decision frameworks that improved measurement rigor and execution consistency.
- Defined experimentation strategy, resolved measurement ambiguity, evaluated technical tradeoffs, and aligned cross-functional priorities in partnership with Engineering and Data Science leadership.
- Leveraged generative AI and AI agents to automate program operations, accelerate executive communications, and streamline planning, reporting, and decision support.
Sr Manager, Ads Technical Program Management
Twitter
San Francisco, USA
03.2021 - 01.2023
- Led and scaled the TPM organization supporting Ads Revenue, managing TPM managers and individual contributors across multiple engineering portfolios.
- Designed and evolved the operating model supporting Ads Engineering for the Revenue Diversity portfolio, standardizing planning, execution governance, portfolio reviews, and organizational health mechanisms across multiple engineering teams.
- Partnered with Engineering leadership to prioritize investments, manage cross-functional dependencies, evaluate delivery risks, and improve execution predictability across Ads initiatives.
- Established metrics-driven execution governance through portfolio reviews, organizational health reporting, and executive status communications for senior leadership.
- Led organizational planning, hiring, and development for the TPM function, coaching managers and individual contributors while scaling program management capabilities across the organization.
Chief of Staff & Director of Program Management
Dosh (acquired by Cardlytics)
Austin, USA
10.2019 - 03.2021
- Led the Operations function and served as Chief of Staff to executive leadership, driving company planning, organizational execution, and cross-functional coordination while supporting Dosh's successful acquisition by Cardlytics.
- Partnered with executive leadership to translate company strategy into executable priorities, drive organizational planning, and support operational efficiency.
- Built Dosh's company operating model, establishing strategic planning cadences, portfolio governance, and cross-functional execution mechanisms spanning Engineering, Product, Design, Sales, Marketing, Finance, Legal, and executive leadership.
Staff Technical Program Manager
Expedia - Vrbo
Austin, USA
03.2017 - 10.2019
- Built the execution operating model for a strategic Search, Pricing, and Personalization initiative spanning 15+ engineering workstreams, aligning technical delivery across Product, Engineering, UX, Marketing, Legal, and Partner Success.
- Established scalable program mechanisms including technical design reviews, dependency management, milestone governance, demo-driven execution, cross-functional testing, and executive communications to improve delivery quality and predictability.
- Drove phased delivery of a new segmentation platform enabling personalized pricing and promotional merchandising, partnering with engineering leadership to manage technical risks, architectural dependencies, and cross-functional execution.
Consultant - Agile Program Management
Eliassen Group - Fannie Mae
Reston, USA
11.2015 - 03.2017
Team Lead - Business Systems Analyst
Autodesk Inc. - Vrbo
San Francisco, USA
05.2015 - 10.2015
Senior Scrum Master
Capital One
Plano, USA
07.2013 - 05.2015
Education
Master of Professional Studies - Technology Management
Georgetown University
WASHINGTON, DC05-2018
Bachelor of Business Administration - Management, Economics Minor
Texas A&M University
COLLEGE STATION, TX12-2012
Skills
- Machine learning strategy
- Experimentation frameworks
- Experiment design
- Data-driven decision making
- Technical strategy
- Technical roadmap management
- Roadmap planning
- Search and discovery
- Product delivery
- Agile operating frameworks
- Cross-functional teams
- Strategic program planning
- Team leadership
- Process automation
- Process automation
Timeline
Staff Technical Program Manager
Airbnb
01.2023 - Current
Sr Manager, Ads Technical Program Management
Twitter
03.2021 - 01.2023
Chief of Staff & Director of Program Management
Dosh (acquired by Cardlytics)
10.2019 - 03.2021
Staff Technical Program Manager
Expedia - Vrbo
03.2017 - 10.2019
Consultant - Agile Program Management
Eliassen Group - Fannie Mae
11.2015 - 03.2017
Team Lead - Business Systems Analyst
Autodesk Inc. - Vrbo
05.2015 - 10.2015
Senior Scrum Master
Capital One
07.2013 - 05.2015
Master of Professional Studies - Technology Management
Georgetown University
Bachelor of Business Administration - Management, Economics Minor
Texas A&M University