Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Geronimo

Minot,ND

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Sales Representative

AT&T
08.2022 - Current
  • Increased sales revenue by identifying and targeting high-potential accounts. Which led to me to finish top 3 last year in the region.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • While as an employee with AT&T I led the district in multiple metrics such as entertainment and mobility.

Employee Trainer

Dunkin' Donuts
11.2020 - 07.2022
  • Enhanced company productivity by identifying knowledge gaps and providing targeted training sessions.
  • Boosted employee engagement with interactive workshops and team-building exercises.
  • Tracked employees before, during and after training to verify attainment of training objectives.
  • Provided coaching and mentoring to employees.
  • Managed seven different locations.

CNA

Plantation Bay
08.2019 - 10.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Team Member

Jamba Juice
04.2017 - 08.2019
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Associate of Arts - General Studies

Pasco Hernando State College
Brooksville, FL
06.2021

High School Diploma -

St. Cloud High School
Saint Cloud, FL
05.2019

Skills

  • Customer Retention
  • Active Listening
  • Creative Thinking
  • Multitasking
  • Reliability
  • Customer Service
  • Account development

Timeline

Sales Representative

AT&T
08.2022 - Current

Employee Trainer

Dunkin' Donuts
11.2020 - 07.2022

CNA

Plantation Bay
08.2019 - 10.2020

Team Member

Jamba Juice
04.2017 - 08.2019

Associate of Arts - General Studies

Pasco Hernando State College

High School Diploma -

St. Cloud High School

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