Morgan Gilbert
Spring
Summary
Industrious Event Coordinator bringing 15 years of food service and event planning expertise. Offering excellent team leadership in fast-paced hospitality environment. Utilizes strong organizational skills to ensure all aspects of events run smoothly. Track record of fostering team collaboration and maintaining high standards of service. Eager to contribute to Traveler's Table through hard work, innovation and efficiency.
Overview
15
15
years of professional experience
Work History
Banquet Captain
Haywire
05.2024 - Current
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Overseeing, on average, 15 events per month.
Manager
Pappadeaux Seafood Kitchen
05.2014 - 04.2024
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved customer satisfaction by teaching customer service protocols and training staff in customer engagement techniques.
- Established team priorities, maintained schedules and monitored performance.
Sales Coordinator
Main Event Entertainment
07.2010 - 01.2014
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Highest booking sales member two quarters consecutively.
Education
Associate of Science - Communications
Lone Star College
Houston, TX05-2015
Pine Drive Christian School
01-2010
Skills
- Proactive communicator
- Strategic thinking
- Detail oriented
- Motivated
- Time management
- Tripleseat
- Toast
- Excel
- POSI
HARD SKILLS
Timeline
Banquet Captain
Haywire
05.2024 - Current
Manager
Pappadeaux Seafood Kitchen
05.2014 - 04.2024
Sales Coordinator
Main Event Entertainment
07.2010 - 01.2014
Associate of Science - Communications
Lone Star College
Pine Drive Christian School
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