Morgan Gray
Hobbs ,NM
Summary
Driven professional with a proven track record at Hobbs Municipal Schools, adept in instructional support and managing behaviors to foster positive learning environments. Excelled in team leadership at Tractor Supply Company, enhancing productivity and customer satisfaction through effective communication and strategic planning. Skilled in verbal and written communication, with a focus on autism and spectrum disorders.
Overview
7
7
years of professional experience
Work History
Special Education Paraprofessional
Hobbs Municipal Schools
03.2022 - 12.2023
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Team Leader Manager
Tractor Supply Company
08.2018 - 01.2022
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Team Member
Kmart, Sears Holding
04.2017 - 02.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
GED -
Hobbs High School
Hobbs, NM05.2011
Skills
Skills strategies
Timeline
Special Education Paraprofessional
Hobbs Municipal Schools
03.2022 - 12.2023
Team Leader Manager
Tractor Supply Company
08.2018 - 01.2022
Team Member
Kmart, Sears Holding
04.2017 - 02.2018
GED -
Hobbs High School
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