Morgan Hall

● Review patient medical records, physician orders, and documentation for accuracy prior to billing

● Enter and submit orthotic and prosthetic claims to Medicare and commercial insurance carriers

● Assign and review HCPCS and ICD-10 codes to ensure appropriate billing

● Verify patient demographic data, insurance coverage, and eligibility

● Identify and correct claim errors, rejections, and discrepancies through payer portals

● Follow up on unpaid or denied claims and assist with appeals when necessary

● Ensure all required documentation is obtained and meets payer guidelines

● Maintain compliance with Medicare policies, LCDs, and insurance requirements

● Communicate with insurance companies and internal teams to resolve billing issues

● Maintain patient confidentiality in compliance with HIPAA

● Stay current with changes in billing codes, payer policies, and medical terminology

● Oversee daily operations of a facility specializing in orthotic and prosthetic devices
● Ensure compliance with healthcare regulations and maintain quality standards
● Supervise staff including orthotists, prosthetists, and technicians
● Coordinate scheduling, inventory management, and procurement processes
● Ensure documentation is complete and supports billing and reimbursement requirements
● Implement process improvements to increase efficiency and workflow accuracy
● Address patient concerns and maintain accurate records to support patient care and operations

● Verify insurance coverage, eligibility, and benefits for O&P and DME services
● Obtain prior authorizations within required timeframes
● Maintain accurate patient information and ensure proper documentation for billing
● Collaborate with medical teams to gather necessary clinical documentation
● Ensure submissions meet payer requirements and guidelines
● Manage inventory, including ordering supplies and tracking incoming/outgoing items
● Maintain organization to support timely delivery of patient equipment

● Educate patients and internal teams on products and services
● Schedule patient appointments for fittings and deliveries
● Verify insurance coverage and explain copays and deductibles
● Obtain prior authorizations via phone, fax, and online portals
● Maintain patient records and support front office operations

● Manage daily deposits and ensure accurate cash drawer balances
● Process payments and maintain financial records
● Schedule service appointments and coordinate rental vehicle logistics
● File and maintain organized customer documentation
● Handle payments from warranty companies and assist with financial closing procedures
● Oversee loaner vehicle program and ensure timely returns

● Size and fit durable medical equipment including orthotics and bracing devices
● Educate patients on proper use and care of equipment
● Conduct hospital visits and assist with patient needs
● Maintain clean and organized clinical areas
● Restock equipment and prepare instruments for patient use

● Manage daily deposits and ensure accurate cash drawer balances
● Process payments and maintain financial records
● Schedule service appointments and coordinate rental vehicle logistics
● File and maintain organized customer documentation
● Handle payments from warranty companies and assist with financial closing procedures
● Oversee loaner vehicle program and ensure timely returns