Morgan Hancock
College Corner,OH
Summary
Efficient Patient Registration candidate competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using Microsoft and Google docs, sheets, etc. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient.
Overview
6
6
years of professional experience
Work History
Operations Manager
C Harris Trucking LLC
12.2022 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Pet Caretaker
Royal Canin
07.2021 - 12.2022
- Trained, walked and exercised pets of different sizes and temperaments.
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Conducted basic grooming services with baths, brushing and nail clipping.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
- Documented pet care activities, immunizations and treatments delivered.
Equine Barn Manager
Wooley Fencing
01.2018 - 09.2020
- Monitored overall health and well-being of 6 horses, paying attention to signs of concern.
- Scheduled veterinary appointments for vaccinations and other wellness needs to maintain up-to-date records on horse immunizations.
- Trained and supervised 2 barn workers in animal care procedures, maintenance duties and safety precautions.
- Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
- Followed daily feeding and training schedules for each individual horse.
Education
High School Diploma -
Talawanda High School
Oxford, OH05.2021
Skills
- Lean Manufacturing and Quality Systems
- Complex Problems Analysis
- Schedule Oversight
- Solution Development
- Sales Presentation
- Social Media Marketing
- Invoice Processing
- Customer Relationship Management
- Data Evaluation
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Operations Manager
C Harris Trucking LLC
12.2022 - 08.2023
Pet Caretaker
Royal Canin
07.2021 - 12.2022
Equine Barn Manager
Wooley Fencing
01.2018 - 09.2020
High School Diploma -
Talawanda High School
Similar Profiles
Shannon DobsonShannon Dobson
Owner at Harris Trucking Company Inc.Owner at Harris Trucking Company Inc.
Kevin RoddyKevin Roddy
Driver at Harris TruckingDriver at Harris Trucking
Dave GoddardDave Goddard
Maintenance Engineer at Harris Trucking And ConstMaintenance Engineer at Harris Trucking And Const