Morgan Harris
North Little Rock,AR
Summary
Driven by a strong work ethic and exceptional customer service skills, I've significantly enhanced client satisfaction and sales outcomes, notably at On the Border. Leveraging abilities in time management and active listening, I've cultivated new customer relationships and led teams to exceed sales goals, demonstrating a proven track record of success in dynamic environments.
Overview
2
2
years of professional experience
Work History
Daycare Teacher
Incredible Kidz
08.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Sales Representative
TJ MAXX
08.2023 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Manager of Business Development and Sales
On the Border
10.2022 - 08.2023
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Sales Associate
Journeys Shoes
06.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Estem High School
Little Rock, AR05.2024
Skills
- Time Management
- Child Safety
- Cleaning and sanitation
- Lesson Planning
- Strong Work Ethic
- Health and safety
- Customer Service
- Active listener
- First Aid Training
- Classroom Management
- Decision-Making
- Social Skills Development
- Emergency Procedures
- Efficient under pressure
- Strong computer skills
- Language skills
Timeline
Daycare Teacher
Incredible Kidz
08.2024 - Current
Sales Representative
TJ MAXX
08.2023 - 03.2024
Manager of Business Development and Sales
On the Border
10.2022 - 08.2023
Sales Associate
Journeys Shoes
06.2022 - 10.2022
Estem High School
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