Accomplished over 11 years of customer service experience and problem solving. Management skill level is expertise. Dependable and effective in many aspects.
Work History
Sales Associate
Dollar General | 2024 - 2025
Assisted customers with product selection, providing exceptional service to enhance shopping experience.
Maintained inventory accuracy through regular stock counts and effective organization of merchandise displays.
Operated cash register efficiently, processing transactions and managing cash drawer with attention to detail.
Collaborated with team members to ensure store cleanliness and adherence to safety standards.
Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
Forklift Operator
DHL ECommerce | 2020 - 2025
Operated forklifts safely to transport goods within warehouse environment.
Conducted routine inspections of equipment to ensure operational efficiency.
Collaborated with team members to optimize workflow and maintain productivity.
Loaded and unloaded shipments accurately, minimizing damage to products.
Assisted in inventory management by organizing stock and tracking materials.
Adhered to safety protocols, enhancing workplace safety for all staff members.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Floor Leader
DHL ECommerce | 2020 - 2025
Oversaw daily operational workflows to ensure efficient order processing and fulfillment.
Trained and mentored new team members on safety protocols and operational procedures.
Implemented process improvements that enhanced productivity in warehouse operations.
Monitored inventory levels and coordinated restocking activities to maintain supply chain efficiency.
Ensured compliance with safety regulations, fostering a secure working environment for all staff members.
Conducted regular performance evaluations to support team development and enhance overall effectiveness.
Housekeeper
The Maids | 2015 - 2020
Performed thorough cleaning and sanitization of residential spaces according to established standards.
Organized and maintained cleaning supplies and equipment for optimal efficiency.
Assisted team members in achieving daily cleaning goals through effective communication.
Adapted quickly to varying client preferences and special requests during service delivery.
Trained new staff on company protocols and efficient cleaning techniques.