Morgan Hartle
Albion,PA
Summary
I am detail-oriented, and a team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Embroiderer
Ringer Custom Screen Printing & Embroidery
2023.03 - Current
- Sewed or assembled fabric or hardware.
- Turned material to hem, join pieces and repair defective products.
- Performed counting and inspection of products during sewing process.
- Met or exceeded monthly productivity goals and contributed significantly to department goals.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cosmetologist
The Loft Hair Salon And Beauty Bar
2022.09 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Processed payments, entering sales in register for prompt customer service.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed new techniques to improve appearance of customer and provide different looks.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Developed loyal following of clients by providing high-quality services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Delivery Driver
Marcos's Pizza
2021.09 - 2022.08
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Crew Trainer
McDoanlds
2018.07 - 2021.09
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Toni & Guy Hairdressing Academy
Erie, PAHigh School Diploma -
Northwestern Senior High School
Albion, PA06.2021
Skills
- Critical Thinking
- Customer Support
- Customer Inquiries
- Pressing Clothes
- Maintaining Clean Work Areas
- Social Perceptiveness
- Project Requirements
- Time Management
- Active Listening
Timeline
Embroiderer
Ringer Custom Screen Printing & Embroidery
2023.03 - Current
Cosmetologist
The Loft Hair Salon And Beauty Bar
2022.09 - Current
Delivery Driver
Marcos's Pizza
2021.09 - 2022.08
Crew Trainer
McDoanlds
2018.07 - 2021.09
Toni & Guy Hairdressing Academy
High School Diploma -
Northwestern Senior High School
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