I am detail-oriented, and a team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Embroiderer
Ringer Custom Screen Printing & Embroidery
03.2023 - Current
Sewed or assembled fabric or hardware.
Turned material to hem, join pieces and repair defective products.
Performed counting and inspection of products during sewing process.
Met or exceeded monthly productivity goals and contributed significantly to department goals.
Examined incoming materials and compared to documentation for accuracy and quality.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cosmetologist
The Loft Hair Salon And Beauty Bar
09.2022 - Current
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Answered phone calls and emails to schedule client appointments.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Processed payments, entering sales in register for prompt customer service.
Maintained client treatment records and designed long-term care programs for return customers.
Suggested treatments and styles to suit customer appearance and fashion choices.
Developed new techniques to improve appearance of customer and provide different looks.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Developed loyal following of clients by providing high-quality services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Delivery Driver
Marcos's Pizza
09.2021 - 08.2022
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Followed corporate procedures to maintain company and customer data confidentiality.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Fostered positive working relationships with regular customers.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Crew Trainer
McDoanlds
07.2018 - 09.2021
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Mentored junior employees to improve performance, food safety, and customer service.
Education
Toni & Guy Hairdressing Academy
Erie, PA
High School Diploma -
Northwestern Senior High School
Albion, PA
06.2021
Skills
Critical Thinking
Customer Support
Customer Inquiries
Pressing Clothes
Maintaining Clean Work Areas
Social Perceptiveness
Project Requirements
Time Management
Active Listening
Timeline
Embroiderer
Ringer Custom Screen Printing & Embroidery
03.2023 - Current
Cosmetologist
The Loft Hair Salon And Beauty Bar
09.2022 - Current
Delivery Driver
Marcos's Pizza
09.2021 - 08.2022
Crew Trainer
McDoanlds
07.2018 - 09.2021
Toni & Guy Hairdressing Academy
High School Diploma -
Northwestern Senior High School
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