Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Peck

Willow Grove,PA

Summary

Ambitious employee offering experience in customer-facing administrative roles. Displaying key strengths in enthusiasm and personable skills. Ready to enhance company image by providing friendly, effective services to all customers.

Overview

6
6
years of professional experience

Work History

Embroiderer

Kampus Klothes
04.2022 - 05.2023
  • Operated computerized embroidery machine to complete work to order specification.
  • Analyzed sale order to determine design and location of embroidery.
  • Designed proof sample to submit to client for approval.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.

Server

Firebirds Wood Fired Grill
06.2021 - 12.2021
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Manager

Bahia Bowls
07.2020 - 06.2021
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Interviewed, hired and trained new employees.

Retail Associate

Target
09.2019 - 03.2020
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments

Camp Counselor

Ambler Area YMCA
06.2017 - 09.2019
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor

Printer Operator

Boggs Printing
12.2016 - 03.2017
  • Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
  • Adjusted equipment and computer interface to print various sized projects using different paper stocks.
  • Enabled printing by loading materials and setting inking mechanisms to complete work orders.
  • Inspected digital files in printer software to optimize functionality.

Education

Some College (No Degree) - Graphic Design

Montgomery County Community College
Blue Bell, PA

High School Diploma -

Upper Dublin High School
Fort Washington, PA
06.2016

High School Diploma -

Eastern Center For Arts And Technology
Willow Grove, PA
06.2016

Skills

  • Dining customer service
  • Check payment processing
  • Food safety understanding
  • Point of Sale (POS) system operations
  • Sales Techniques
  • Customer- and service-oriented
  • Cash register operation
  • Team player mentality
  • Excellent communication skills
  • Money handling
  • Listening skills
  • Outgoing personality
  • Friendly, positive attitude
  • Critical thinking
  • Conflict resolution
  • Collaboration

Timeline

Embroiderer

Kampus Klothes
04.2022 - 05.2023

Server

Firebirds Wood Fired Grill
06.2021 - 12.2021

Manager

Bahia Bowls
07.2020 - 06.2021

Retail Associate

Target
09.2019 - 03.2020

Camp Counselor

Ambler Area YMCA
06.2017 - 09.2019

Printer Operator

Boggs Printing
12.2016 - 03.2017

Some College (No Degree) - Graphic Design

Montgomery County Community College

High School Diploma -

Upper Dublin High School

High School Diploma -

Eastern Center For Arts And Technology

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Nicole Peck