Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Timeline
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Paulina Ordoñez Vicente

Guymon,Oklahoma

Summary

High-motivated employee with assisting customer service, strengthened client relations, and community service participant. Skilled in community engagement with establishing connections with others. Excel in leadership and showcasing in collaboration, leveraging these soft skills, as well consistent positive impacts on overall performance.

Overview

6
6
years of professional experience

Work History

Embroiderer

SPC Office Products
Guymon, OK
06.2022 - Current
  • Troubleshoot any problems that arise with the embroidery machine
  • Design logos in the digitizing software
  • Bill out invoices, manage files, order apparel items & search for vendors for the Print Shop Department
  • Create shipping labels for customers; scan & fax documents
  • Answering phones as well assisting with business cards, banners, stamps & etc.

Shift Lead

Love’s Country Store
Guymon, OK
05.2019 - 05.2022
  • Providing outstanding customer service, identified opportunities to upsell Love’s reward app, discounts, & deals
  • Responded to customer inquiries and complaints in a professional manner.
  • Checked orders for quality and completeness.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Provided guidance and support to other team members as needed.

Waitress

Osaka
Guymon, OK
06.2018 - 08.2018
  • Greeted customers and provided menus.
  • Presented food and beverages to guests at tables.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

High School Degree -

Guymon High School
Guymon, OK
05.2020

Skills

  • Bilingual
  • Telephone communication
  • Organization Skills
  • Positive and professional
  • Computer Proficiency
  • Customer Relations
  • Product and service knowledge

Volunteer Experience

St. Peter’s Catholic Church- Youth Leader

Aug 2022 - Present

  • Help the youth navigate the understand of their faith
  • Create lesson plans
  • Teamwork with other youth leaders

Accomplishments

2016- Awarded the Transformation "Butterfly" Award by Upward Bound, for demonstrating personal growth & building partnership.

Timeline

Embroiderer

SPC Office Products
06.2022 - Current

Shift Lead

Love’s Country Store
05.2019 - 05.2022

Waitress

Osaka
06.2018 - 08.2018

High School Degree -

Guymon High School

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Paulina Ordoñez Vicente