Overview
Work History
Education
Skills
Timeline
Server

Morgan Hodsdon

Bellingham,WA

Overview

6
6
years of professional experience

Work History

Server

Scotty Browns
Bellingham, WA
04.2022 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.

Server

Trainwreck Bar And Grill
Burlington, WA
07.2021 - 07.2022
  • Serving large, busy sections.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Sales Manager

Northwest Grown Products
Mount Vernon, WA
08.2019 - 08.2021
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Created and launched new online marketing strategies, resulting in 150% sales increase.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Produced contracts, reports, letters, and proposals for clients.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
  • Organized promotional events and interacted with community to increase sales volume.
  • Brought in more than $2,000,000 in sales in less than 14 months.

Receptionist

Motorcars Limited
Mount Vernon, WA
10.2018 - 08.2019
  • While working in this position I was trained in assisting the finance manager with preparing documents and assisting customers.
  • While in this position I was trained in assisting our accountant with filing important paperwork, balance sheets, and licensing.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Received and routed business correspondence to correct departments and staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Corresponded with clients through email, telephone or postal mail.

Sales Lead

Liberty Lotion
Burlington, WA
11.2016 - 10.2018
  • Used Salesforce to maintain company database with essential account and sales information.
  • Contacted customers to immediately find resolutions for escalated issues, including refunds and exchanges.
  • Maintained constant communication with production and shipping to ensure quality of product and quick shipping times.
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Education

High School Diploma -

Burlington Edison High School
Burlington, WA

No Degree -

Skagit Valley College
Mount Vernon, WA

Esthetician

Evergreen Beauty And Barber College
Bellingham, WA
10.2022

Skills

  • Budgeting and Expenditures
  • Relationship Building
  • Time Management
  • Sales Quota Management
  • Market Trend Analysis
  • Customer Service
  • Verbal and Written Communication
  • Customer Billing
  • Account Servicing
  • Appointment Scheduling

Timeline

Server

Scotty Browns
04.2022 - Current

Server

Trainwreck Bar And Grill
07.2021 - 07.2022

Sales Manager

Northwest Grown Products
08.2019 - 08.2021

Receptionist

Motorcars Limited
10.2018 - 08.2019

Sales Lead

Liberty Lotion
11.2016 - 10.2018

High School Diploma -

Burlington Edison High School

No Degree -

Skagit Valley College

Esthetician

Evergreen Beauty And Barber College

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Morgan Hodsdon