MORGAN HOGUE
WESTFIELD
Summary
Server with a strong background in enhancing customer satisfaction and optimizing restaurant function. Over 5 years of experience in the hospitality industry, demonstrating expertise in time management, customer retention, and problem-solving, Adept at fostering a welcoming atmosphere and working collaboratively with event planners and kitchen staff to deliver exceptional service and memorable experiences.
Overview
9
9
years of professional experience
Work History
BARTENDER
Vino Mobile Bar
Westfield
06.2024 - 07.2025
- Streamlined drink preparation processes, enhancing efficiency and contributing to a noticeable increase in customer satisfaction.
- Coordinated with event planners to tailor beverage selections, ensuring successful events and client satisfaction through personalized service.
- Cultivated a welcoming atmosphere, enhancing guest experiences and fostering repeat clientele through attentive service.
- Implemented an inventory management system, reducing waste and optimizing stock levels for improved profitability.
Kindergarten Teacher
Hamilton Heights Elementary School
Arcadia
08.2023 - 05.2025
- Developed engaging lesson plans for diverse learning styles and abilities.
- Fostered a positive classroom environment promoting social skills and teamwork.
- Implemented classroom management techniques to maintain student focus and discipline.
- Collaborated with parents to discuss student progress and address concerns.
- Organized educational activities integrating play-based learning and curriculum standards.
WAITRESS
East End Grill
West Lafayette
05.2023 - 07.2023
- Delivered exceptional customer service, fostering a welcoming atmosphere that encouraged repeat visits and enhanced guest satisfaction.
- Managed efficient table turnover during peak hours, achieving noticeable results in overall restaurant revenue.
- Accurately processed orders and maintained meticulous records, ensuring timely service and minimizing errors in food delivery.
- Worked closely with kitchen staff to streamline communication, resulting in improved order accuracy and faster service times.
WAITRESS
9 Irish Brothers
West Lafayette
01.2022 - 05.2022
- Streamlined order processing, reducing wait times and improving overall dining experience for patrons.
- Coordinated with kitchen staff to ensure timely food delivery, resulting in smoother operations and positive feedback.
- Maintained accurate records of orders and payments, contributing to financial accuracy and efficient service.
- Demonstrated a passion for hospitality, engaging with customers to create memorable dining experiences.
BARISTA
Starbucks
West Lafayette
07.2021 - 12.2021
- Delivered exceptional customer service by engaging with patrons, fostering a welcoming atmosphere that encouraged repeat visits.
- Streamlined beverage preparation processes, reducing wait times and enhancing customer satisfaction through efficient service.
- Coordinated with team members during peak hours to maintain workflow, ensuring timely order fulfillment and operational efficiency.
- Trained new baristas on drink preparation techniques and customer engagement strategies, promoting a cohesive team environment.
WAITRESS/HOST
Cracker Barrel
Edinburgh
01.2017 - 08.2020
- Delivered exceptional customer service, ensuring a welcoming atmosphere and fostering repeat patronage.
- Streamlined table turnover processes, enhancing efficiency and contributing to increased daily sales.
- Coordinated with kitchen staff to ensure timely food delivery, promoting a seamless dining experience for guests.
- Maintained accurate order records and managed payments, upholding financial integrity and minimizing discrepancies.
- Cultivated strong customer relationships through attentive service, enhancing guest satisfaction and loyalty.
Education
Bachelor of Science - Elementary Education
Purdue University
West Lafayette, IN12-2022
Skills
- Customer engagement
- Inventory management
- Team collaboration
- Positivity in service
- Problem solving
- Effective communication
- Adaptability to clients
- Time management
- Cash and credit transactions
- Courteous
- Engaging personality
- Outstanding customer service
Timeline
BARTENDER
Vino Mobile Bar
06.2024 - 07.2025
Kindergarten Teacher
Hamilton Heights Elementary School
08.2023 - 05.2025
WAITRESS
East End Grill
05.2023 - 07.2023
WAITRESS
9 Irish Brothers
01.2022 - 05.2022
BARISTA
Starbucks
07.2021 - 12.2021
WAITRESS/HOST
Cracker Barrel
01.2017 - 08.2020
Bachelor of Science - Elementary Education
Purdue University