Morgan Holland
Newport News,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Iron Valley Real Estate
05.2021 - Current
- Market listings on multiple social media platforms to increase engagement and generate leads
- Maintain client relationships to drive future referrals and repeat business
- Manage all aspects of transactions from first contact to closing
SC Sr Lead Delivery
PepsiCo
03.2020 - 06.2021
- Analyzed data from various sources to identify trends and areas for improvement within the department
- Established performance metrics to track progress toward goals, allowing for adjustments as needed to ensure success
- Improved delivery efficiency by optimizing routes and scheduling for the team
- Collaborated with manufacturing and supply chain management
Finance Administrator
PepsiCo
12.2018 - 03.2020
- Reconciled deposits and logs to ensure accurate accounting
- Worked with delivery team to resolve billing and delivery issues
- Supported period-end closing activities, ensuring all transactions were properly recorded before start of new period.
- Collaborated with cross-functional teams on various projects, fostering effective communication between departments.
Operations Coordinator
United Site Services
04.2018 - 11.2018
- Collaborated with sales team to identify opportunities for growth and expansion
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required
- Developed and implemented daily operations plans such as delivery routes, employee assignments, and team meetings
Account Manager
United Site Services
08.2017 - 04.2018
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution
- Implemented effective sales strategies to expand market share within assigned territory
Inside Sales Representative
Ferguson Enterprises
11.2016 - 08.2017
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions
- Collaborated with marketing team to develop targeted promotional campaigns that drove increased engagement from prospective customers
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless follow-up
Director of Alumni and Parent Relations
Rectory School
05.2015 - 06.2016
- Enhanced online engagement with creation of compelling content for various platforms
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts
- Managed donor database, ensuring accurate record-keeping and timely acknowledgments of contributions
- Attended fundraising events and conferences to stay informed on industry developments and network with peers
English Teacher
Rectory School
06.2008 - 05.2011
- Worked with students from around the world to enhance their writing and reading skills through writers’ workshops, basic grammar lessons, sentence diagramming, and reading lessons
- Created lesson plans to challenge and engage students
- Customized plans for each section of students to best meet their learning needs and ability
- Assisted in a girls’ dormitory with planning activities and maintaining a safe and fun environment
Education
Bachelor’s Degree - English Language and Literature
University of Connecticut
Storrs, CT2007
Skills
- Public Speaking
- Communication
- Microsoft Office
- Training
- Team Leadership
- Proofreading
- Writing
- Negotiation
- Database Management
- Social Media Marketing
Timeline
Real Estate Agent
Iron Valley Real Estate
05.2021 - Current
SC Sr Lead Delivery
PepsiCo
03.2020 - 06.2021
Finance Administrator
PepsiCo
12.2018 - 03.2020
Operations Coordinator
United Site Services
04.2018 - 11.2018
Account Manager
United Site Services
08.2017 - 04.2018
Inside Sales Representative
Ferguson Enterprises
11.2016 - 08.2017
Director of Alumni and Parent Relations
Rectory School
05.2015 - 06.2016
English Teacher
Rectory School
06.2008 - 05.2011
Bachelor’s Degree - English Language and Literature
University of Connecticut
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