Morgan Hollis
Seattle,WA
Summary
Been in the workforce since I was eighteen years old. I am enthusiastic, hardworking, and eager to learn, always looking to expand my knowledge and try new things. Being in many different types of work environments I am well rounded when it comes to client relations and enjoy getting to know and work with the people I am around. I do not shy away from a fast paced work environment and thrive on having to make quick on the fly decisions. Having worked with a doctor in the veterinary field and chiropractic field for the past three to five years I have an understanding on how to assist their needs and am quick to learn and understand medical knowledge.
Overview
8
8
years of professional experience
Work History
Chiropractic Assistant
Adamson Chiropractic
Olympia, WA
12.2024 - Current
- Assisted in patient intake and documentation, ensuring accurate record-keeping and data entry.
- Coordinated appointment scheduling, optimizing clinic workflow and patient accessibility.
- Educated patients on treatment plans and exercises, enhancing adherence to care protocols.
- Managed inventory of chiropractic supplies, maintaining adequate stock levels for daily operations.
- Trained new staff on administrative procedures and patient interaction best practices.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Input patient data into computer system using Chirotouch and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
Veterinary Assistant
Gulf Coast Veterinary Hospital
Orange Beach, AL
02.2021 - 09.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Assisted senior staff with blood analyses and physical assessments.
- Restrained animals for examination and treatment.
- Monitored vital signs and provided nursing care for animals.
- Familiarity with IDEXX and Avimark systems
- Able to Identify fecal parasites.
- Enjoys a fast paced environment that requires being able to think on the spot.
- Performed dental procedures under doctor care on patients.
New Construction Consultant for Termite Bonds
Southeastern Exterminating
Mobile, AL
03.2018 - 01.2020
- Modified plans to account for delays caused by bad weather and materials problems
- Studied job specifications to determine appropriate construction methods
- Corrected procedural matters, complaints and construction problems in collaboration with owners and contractors
- Oversaw projects from development phases through construction administration and final walk-throughs
- Satisfied clients with open communication and exceptional construction work
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Identified issues and implemented prompt and successful solutions to eliminate backlog and maximize workflows.
Education
Master Aesthetician -
Cindy Cassady School of Laser, Electrology & Skincare
Pensacola, FL06.2021
GED -
Coastal Alabama Community College
Fairhope, AL11.2019
Skills
- Client Relations
- Sales Expertise
- Time Management
- Creativity
- Communication
- Suggestive selling
- Complaint management
- Quick learner
- Elite problem solving
- Flexibility
- Medical field knowledge
- ART knowledge and understanding
- Writing proficiency
- Computer proficiency
- Phone etiquette
- Insurance verification
- Insurance billing understanding
- Medical office Reception
Community Service
I am part of a Volunteer Ministry work that takes place world wide. We share comfort to our neighbors and those in the community through encouraging and uplifting scriptures from the Bible. This is very important to me and has been apart of my life since I was very young. Being able to take part in things that make people feel good brings me so much happiness.
Timeline
Chiropractic Assistant
Adamson Chiropractic
12.2024 - Current
Veterinary Assistant
Gulf Coast Veterinary Hospital
02.2021 - 09.2024
New Construction Consultant for Termite Bonds
Southeastern Exterminating
03.2018 - 01.2020
GED -
Coastal Alabama Community College
Master Aesthetician -
Cindy Cassady School of Laser, Electrology & Skincare