Morgan Houston
Archie,MO
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure this fulfilling position. Ready to help create a positive learning environment for the minds of the future.
Overview
5
5
years of professional experience
Work History
Server
Iron Horse Bar & Grill
06.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Coach in Training
Newman University Athletics
01.2022 - Current
- Enhanced athlete performance by implementing personalized training programs and providing constructive feedback.
- Assisted head coach in developing game strategies, resulting in improved team performance and higher win rates.
- Conducted regular evaluations of athletes'' skills and progress, enabling targeted coaching to address weaknesses.
- Boosted team morale through effective communication, promoting a positive environment conducive to growth and development.
- Promoted teamwork among athletes through group exercises and collaborative goal-setting, fostering a strong sense of community within the team.
Front End Attendant
Target
11.2018 - 06.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the front end.
- Reduced wait times for customers by quickly processing transactions and managing lines effectively.
- Maintained a clean and organized work area, promoting a positive store experience for customers.
- Participated in ongoing training sessions to stay current on company policies and procedures relevant to the front-end attendant role.
- Resolved customer complaints in a timely manner, consistently prioritizing their needs and concerns.
- Supported fellow team members during peak hours, contributing to overall front-end efficiency.
Education
MBA - Business Administration With Leadership
Newman University
Wichita, KS12.2023
Bachelor of Science - Psychology
Newman University
Wichita, KS12.2022
Associate of Arts - Liberal Arts And General Studies
Butler County Community College
El Dorado, KS12.2021
Skills
- Creativity Enhancement
- Goal Setting
- Decision Making
- Networking Abilities
- Maintaining composure
- Problem-solving abilities
- Positive Reinforcement
- Classroom Management
Timeline
Coach in Training
Newman University Athletics
01.2022 - Current
Server
Iron Horse Bar & Grill
06.2021 - Current
Front End Attendant
Target
11.2018 - 06.2021
MBA - Business Administration With Leadership
Newman University
Bachelor of Science - Psychology
Newman University
Associate of Arts - Liberal Arts And General Studies
Butler County Community College
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