Morgan Hulm
Simpsonville,SC
Summary
At Eggs Up Grill, I excelled in a fast-paced environment, enhancing guest satisfaction by leveraging strong customer service and effective multitasking abilities. Demonstrated expertise in guest relations and phone etiquette, significantly reducing wait times. My proactive approach and empathetic communication skills ensured a memorable dining experience for guests, aligning with employer-desired outcomes.
Overview
1
1
year of professional experience
Work History
Hostess/Busser
Eggs Up Grill
02.2023 - 07.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
No Degree -
Mauldin High School
Mauldin, SC12.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Guest Relations
- Interactive communication skills
- Greeting guests
- Guest Engagement
Timeline
Hostess/Busser
Eggs Up Grill
02.2023 - 07.2024
No Degree -
Mauldin High School
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