Desired Job Title
Medical CoderWork Type
Full TimeLocation Preference
HybridRemoteLocation: Blacksburg, SC
Open to relocation: Yes
Morgan Humphries
Blacksburg,SC
Work Preference
Summary
Detail-oriented supervisor with experience leading dispatch operations and staff management. Known for strong problem-solving, teamwork, and professionalism in high-pressure environments. Committed to safe, accurate, and efficient public safety service.
Overview
1
1
Certification
10
10
years of professional experience
Work History
E-911 Shift Supervisor
Cherokee County 911
09.2018 - Current
- Directed shift personnel, assigned workloads, and maintained coverage for public safety communications.
- Supervised dispatch operations, prioritizing calls and coordinating emergency response across radio and CAD systems.
- Monitored call-taking and dispatch procedures to ensure accurate, timely emergency information transfer.
- Trained new telecommunicators on protocols, radio etiquette, and emergency communications systems.
- Assist as needed in answering emergency and non emergency calls and NCIC entries/responses.
Detention Officer
Cherokee County Detention Center
08.2016 - 09.2018
- Performed intake, booking, and release procedures with accurate documentation.
- Supervised inmate movement to meals, recreation, medical, and court transportation.
- Monitored inmate housing units to maintain safety, order, and security compliance.
- Completed incident reports, logs, and shift records with clear, detailed documentation.
- Enforced detention center rules while communicating professionally with inmates, staff, and visitors.
Education
Medical Coding And Billing - Medical Coding And Billing
University of South Carolina
Columbia, SC12-2026
High School Diploma -
Gaffney High School
149 Twin Lake Rd Gaffney, SC 2934105-2013
Skills
- Crisis management
- Emergency prioritization
- Staff management
- Employee training
- Problem-solving
- Communication
- Time management
- Attention to detail
- Teamwork and collaboration
- Critical thinking
- Computer skills
- Dependable and responsible
Certification
- CPR
- EMD
- NCIC
Timeline
E-911 Shift Supervisor
Cherokee County 911
09.2018 - Current
Detention Officer
Cherokee County Detention Center
08.2016 - 09.2018
Medical Coding And Billing - Medical Coding And Billing
University of South Carolina
High School Diploma -
Gaffney High School