Morgan Jilbert
Highlands Ranch,CO
Summary
Dynamic and dependable, with a proven track record at HRCA for enhancing swimmer safety and satisfaction through vigilant monitoring and excellent customer service. Demonstrated leadership and effective problem-solving as a Search and Rescue Volunteer, alongside strong communication and teamwork skills. Adaptable, with a strong work ethic, excelling in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Lifeguard
HRCA
02.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Search and Rescue Volunteer
Arapahoe Rescue Patrol
01.2021 - 01.2023
- Reduced response times, ensuring rapid deployment to crisis areas through proficient navigation skills and knowledge of local terrain.
- Displayed exemplary leadership skills by mentoring and training new volunteers, fostering a positive learning environment and ensuring consistent adherence to organizational standards.
- Assisted in fundraising events for the rescue organization, securing necessary resources to maintain operational readiness.
- Served as a reliable source of support for fellow volunteers, offering guidance or assistance whenever needed to promote team cohesion and effectiveness.
- Increased success rates of rescue operations by conducting thorough pre-mission planning and strategy development.
Sales/Food Processor
Golden Toad Inc.
06.2017 - 01.2020
- Built and packed boxes for shipment.
- Kept work areas neat, clean, and properly sanitized.
- Ensured compliance with food safety regulations by consistently adhering to sanitation guidelines and maintaining a clean work environment.
- Assisted costumers by describing product details.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05.2024
Skills
- Strong communicator
- Effective problem-solver
- Leadership Qualities
- Patience and Empathy
- Physical Fitness
- Excellent verbal communication
- Persuasive Communication
- Teamwork and Leadership Qualities
- Strong Work Ethic
- Flexible and Adaptable
- Dependable and Responsible
Additional Information
Junior year of High School I took a Fire Science class. In this class I learned the skills necessary to become a firefighter, by improving my communication skills, physical fitness, and ability to work in stressful situations. I am currently beginning the process of volunteering at Franktown Fire Department in order to gain the skills and experience needed to get a career in firefighting.
Timeline
Lifeguard
HRCA
02.2022 - Current
Search and Rescue Volunteer
Arapahoe Rescue Patrol
01.2021 - 01.2023
Sales/Food Processor
Golden Toad Inc.
06.2017 - 01.2020
High School Diploma -
Mountain Vista High School
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