Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Morgan Johnson

Westland

Summary

Dynamic and dedicated professional with proven customer service skills honed at Brick City Cafe. Adept at cash handling and maintaining organized environments, I excel in team leadership and adaptability. Recognized for effectively resolving customer concerns, I bring a positive attitude and strong time management abilities to every role.

Overview

2
2
years of professional experience

Work History

Manager/Cashier

Brick City Cafe- Born to Win Ministries
01.2025 - Current
  • Maintained a clean and organized work area, contributing to a pleasant customer environment.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening and closing.
  • Ensured accuracy in cash handling, minimizing discrepancies, and maintaining balanced registers.
  • Processed both cash and card purchases.
  • Restocked and organized merchandise.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Babysitter

Marquis and Taylor Clark
01.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up the playroom.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Girls Basketball Captain

John Glenn High School
12.2023 - 03.2024
  • Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on the game.
  • Served as a reliable team member, consistently completing assigned tasks and supporting team members as needed.


Girls Little League Basketball Referee

Wayne Westland Community Schools
11.2023 - 12.2023
  • Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
  • Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
  • Improved game fairness by accurately enforcing basketball rules and regulations.
  • Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
  • Called game violations with confidence and integrity while officiating 10 basketball games.

Education

High School Diploma -

John Glenn High School
Westland, MI
05-2027

Skills

  • Customer service
  • Positive attitude
  • Time management strength
  • Store opening/closing procedures
  • Cash handling
  • Multi-tasking skill
  • Adaptability and dependability
  • Customer service management
  • Punctuality
  • Team leadership
  • Workplace safety
  • Flexible schedule
  • Supply restocking
  • Drawer balancing
  • Employee engagement and motivation
  • Hard-working

Awards

Academic Letter Award- maintaining a 3.5 or higher 

Timeline

Manager/Cashier

Brick City Cafe- Born to Win Ministries
01.2025 - Current

Girls Basketball Captain

John Glenn High School
12.2023 - 03.2024

Girls Little League Basketball Referee

Wayne Westland Community Schools
11.2023 - 12.2023

Babysitter

Marquis and Taylor Clark
01.2023 - Current

High School Diploma -

John Glenn High School

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