Management Highly functioning, multi-tasking Operations Manager. Diverse in many business aspects. Minimal supervision. Confident and dependable. Looking to change careers after a solid employment history.
Overview
18
18
years of professional experience
Work History
Rehabilitation Assistant
Allina
Minneapolis, MN
10.2021 - 08.2022
Assisted patients in filling out check-in and payment paperwork.
Took copayments and compiled daily financial records.
Used Excellian to schedule appointments.
Balanced deposits and credit card payments each day.
Compiled and reviewed medical charts.
Reviewed daily care slips for doctors.
Followed document protocols to safeguard confidentiality of patient records.
Facilitated communication between patients and various departments and staff.
Organized patient records and database to facilitate information storage and retrieval.
Real Estate Development Manager
Crowe Companies
St. Louis Park, MN
12.2020 - 06.2021
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Assisted with Interior design and construction.
Maintained current contract files as prescribed by company contract policies and procedures.
Scheduled outside contractors.
Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
Collected and maintained careful records of rental payments and payment dates.
Coordinated appointments to show marketed property.
Maximized rental income while minimizing expenses through effective planning and control.
6 month project.
Operations Manager
Thermo-Steel
08.2004 - 08.2017
Knowledge of manufacturing with expertise in stainless steel, acrylic, Tritan and ceramic
Handled all sales, customer service and office procedures.
Extensive knowledge of Promotional Industry.
Helped in overseas purchasing and importing.
Oversaw warehouse with 2 million+ dedicated product.
Ran all orders and shipments out of warehouse.
Organized office transition from paper invoice to Quickbooks.
Provided all aspects of marketing and promotions.
Orchestrated daily business functions.
Supported our clients on ideal products to suit their business.
Helped create new drinkware products from start to finish.
Kept up with marketing and design trends.
Provided support across the board.
Retail Sales
Equation
12.2017 - 04.2018
Store merchandising.
Pricing and placement.
Open and close store.
Manage store during my shift.
Increased sales.
First sale was $2500+.
Outgoing and customer service oriented.
Professional, reliable and dedicated
Help make decisions for purchasing inventory based on current trends.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Senior Account Manager
JobDig
06.2002 - 07.2004
Recruited by the Sales Manager to help launch this new employment newspaper in the Twin Cities and 5 state region.
Provided knowledge on advertising sales, market trends, and producing a paper from start to distribution
Shared knowledge and connections of resources in the Metro that could assist with job seekers
Repeatedly top sales producer.
Yoga Instructor
Yogatiques
01.2014 - 01.2015
Weekly Vinyasa classes helping students connect with body, mind and breath
Maintained positive relationships with class members through personalized and knowledgeable service.
Stayed current with fitness trends and adjusted to needs and wants of class participants.