Morgan Kimmy
Pittsboro,NC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Carolina Brewery And Grill
Pittsboro, NC
06.2016 - Current
- Cultivated warm relationships with regular and new customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Onboarded new employees with training and Cross-trained existing employees to maximize team agility and performance.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Cashier
Mediterranean Deli
Chapel Hill, NC
11.2016 - 03.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Criminal Justice
Methodist University
Fayetteville, NCAssociate of Applied Science - Forensic Science
Central Carolina Community College
Sanford, NC05.2020
High School Diploma -
Northwood High School
Pittsboro, NC06.2018
Skills
- Team Player
- Customer Service and Rapport
- Cool Under Pressure
- Good Memorization
- Upselling Products and Services
- Understanding Customer Needs
Timeline
Cashier
Mediterranean Deli
11.2016 - 03.2018
Server/Bartender
Carolina Brewery And Grill
06.2016 - Current
Bachelor of Science - Criminal Justice
Methodist University
Associate of Applied Science - Forensic Science
Central Carolina Community College
High School Diploma -
Northwood High School