Energetic aircraft maintenance professional knowledgeable about managing inventories, updating logs and coordinating schedules. Well-organized and systematic with a deadline-driven mindset, strong decision-making skills and multitasking abilities. Looking for a dynamic role with room for growth.
Overview
10
10
years of professional experience
Work History
Restaurant Waitress
Yard House Restaurant
Moorsetown, NJ
01.2023 - Current
Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
Advised guests on specials and menu items, including ingredients and preparation methods.
Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
Assisted other waitstaff members during peak hours, helping to serve additional customers when needed.
Provided excellent customer service by anticipating guest needs before being asked for assistance.
Provided exceptional service to high volume of daily customers.
Aerospace Maintenance Journeyman
United States Air Force, USAF
Cookstown, NJ
02.2018 - Current
Diagnosed malfunctions and replaced components and performed daily detailed inspections of aircraft.
Delivered training, mentored and motivated junior team members to accomplish challenging workloads.
Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
Applied knowledge of coverage needs and team member skills to establish work schedules.
Planned work procedures using charts, technical manuals and experience.
Accounted for inventory and control of equipment and prepared aircraft for phase inspections and unscheduled maintenance.
Maintained team flexibility by teaching members all key roles.
Restaurant Waitress
South Lane Bistro
Guilford, CT
07.2014 - 01.2018
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service to a high volume of daily customers.
Trained new employees on restaurant procedures and plating techniques.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Education
Associate of Science - Business Administration
Rowan College At Burlington County
Pemberton, NJ
12-2024
Some College (No Degree) - Aerospace Engineering
Community College of The Air Force
Montgomery, AL
Some College (No Degree) -
Southern Connecticut State University
New Haven, CT
Some College (No Degree) -
University of Rhode Island
Kingston, RI
Skills
Attentive to Detail
Safety Protocol Knowledge
Preventive Maintenance
Troubleshooting Skills
Military Maintenance Standards
Accounting for Equipment
Reading Technical Documentation
Friendly, Positive Attitude
Good Work Ethic
Reliable & Trustworthy
Critical Thinking
First Aid/CPR
Planning & Organizing
People Skills
Accomplishments
Exceeded United States Air Force standards by executing 35 missions in conjunction with two overseas deployments supporting Operations Inherent Resolve and Freedom Sentinel, thus being awarded 3 Air Force Achievement Medals.