Morgan Kirk
Franklinton,NC
Summary
Hands-on hospitality support professional with strong attention to accuracy and adaptability in housekeeping operations. Recent graduate of an accredited North Carolina Department of Health and Human Services NA1 program with clinical time at Hilcrest Skilled Nursing Unit. Currently awaiting State Board exam date and preparing for the next healthcare training steps.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
House Cleaner
Tulip Cleaners
Garner, NC
01.2025 - 05.2025
- Demonstrated ability to clean and maintain all areas of a home, including bedrooms, bathrooms, living rooms, and kitchens.
- Cleaned apartments thoroughly after tenant move-outs.
- Proficient in using various cleaning materials and tools such as vacuums, mops, brooms, dusters and cloth.
- Followed infection control and universal procedures, maintaining a sanitary environment.
- Washed tubs and shower basins and cleaned shower curtains.
- Cleaned windows and mirrors with glass cleaner for streak-free clarity. and mirrors with glass cleaner.
- Regularly cleared trash cans to maintain sanitation standards and transported full bags to dumpsters.
- Maintained adherence to quality standards for cleanliness in all assigned areas.
- Well-versed in making beds with fresh linens per customer request.
waitress
Gonza Tacos Y Tequila
RALEIGH, NORTH CAROLINA
02.2021 - 10.2022
- Managed multiple tables efficiently, reducing wait times and increasing table turnover to improve overall service flow.
- Consistently met sales targets through effective recommendation strategies.
- Greeted tables warmly, fostering a welcoming atmosphere that encouraged customer satisfaction.
- Resolved customer concerns promptly, turning potentially negative experiences into positive ones.
- Remembered and properly relayed specials and important menu information (allergies, substitutions, etc.)
- Coordinated seamlessly with kitchen staff to ensure timely food delivery.
- Streamlined restaurant operations by mastering opening/closing procedures and coordinating effectively with the team during peak hours.
Flexible Fulfillment
Carolina Home and Garden
NEWPORT, NORTH CAROLINA
02.2020 - 08.2021
- Streamlined guest check-in process for improved efficiency and guest satisfaction.
- Addressed customer needs promptly to enhance satisfaction and resolve issues effectively.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Ensured safety and security of premises through vigilant monitoring and proactive measures.
- Managed cash transactions accurately at register.
- Prepared venue for weddings by arranging seating and decor.
- Created floral arrangements to enhance wedding aesthetics.
Education
Medical Sonography
Wake Technical Community College
NORTH CAROLINA05-2028
Foundations Of Leadership
National Society of Leadership And Success
Raleigh, NC11-2024
Certificate - Nurse Aid 1
Sembra School
Raleigh, NC10-2026
Skills
- Cleaning and sanitization
- Detail-oriented cleaning
- Infection control
- Organization skills
- Physical stamina
- Cash Handling
- Customer satisfaction
- Teamwork
- Communication
- Serving
- Hostess
- Retail sales
- Animal Care
- Patient care
- Health and safety compliance
- Medical terminology
- Vital signs
- Clinical documentation
- Feeding assistance
- Collecting specimens
- Anatomy knowledge
- Client relations
Personal Information
- Date of Birth: 2000-10-13
- Nationality: American
Certification
- American Heart Association BLS (2026)
- Nurse Aide 1 (2026)
Languages
English
Native/ Bilingual
Timeline
House Cleaner
Tulip Cleaners
01.2025 - 05.2025
waitress
Gonza Tacos Y Tequila
02.2021 - 10.2022
Flexible Fulfillment
Carolina Home and Garden
02.2020 - 08.2021
Medical Sonography
Wake Technical Community College
Foundations Of Leadership
National Society of Leadership And Success
Certificate - Nurse Aid 1
Sembra School