Morgan Kulig
Bradley,IL
Summary
Dynamic professional with a proven track record at Illinois Bone and Joint Institute, excelling in patient care and operational efficiency. Recognized for attention to detail and exceptional customer service, I effectively streamlined workflows and enhanced clinic safety. Adept at multitasking, I fostered a collaborative environment that improved patient satisfaction and team performance.
Overview
9
9
years of professional experience
Work History
Rehab Services Technician
Illinois Bone and Joint Institute
Bourbonnais, IL
11.2022 - Current
- Collaborated with healthcare team to streamline workflow and enhance patient care quality.
- Daily clinic maintenance: including but not limited to cleaning treatment tables and equipment, change out linen, stocking supplies.
- Keep exercise equipment in an orderly fashion and out of the way of patients to maintain safe conditions in the clinic.
- Ability to work with patients regardless of diagnosis, age, or background.
- For clinics that utilize techs for front desk support, follow best practice procedures that involve clerical duties: including but not limited to checking in patients, scheduling appointments, taking co-pays, scanning, answering the phone.
Assistant General Manager
Wendys Fast Food
Manteno, IL
10.2017 - 11.2022
- Led training programs for new staff, fostering a culture of service excellence.
- Streamlined daily operations to enhance team efficiency and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving strategic menu adjustments and promotions.
- Developed operational procedures that improved service speed and reduced customer wait times.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
Education
High School Diploma -
Manteno High School
Manteno, ILSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Timeline
Rehab Services Technician
Illinois Bone and Joint Institute
11.2022 - Current
Assistant General Manager
Wendys Fast Food
10.2017 - 11.2022
High School Diploma -
Manteno High School