Morgan La Count
Prescott,AZ
Summary
Proven professional with extensive experience in customer service and housekeeping, notably with Olive Garden Restaurant. Excelled in maintaining high standards of cleanliness and sanitation, enhancing customer satisfaction through efficient service and friendly interactions. Skilled in teamwork and professional communication, consistently achieving positive outcomes in high-pressure environments.
Overview
7
7
years of professional experience
Work History
House Cleaner
Self Employed
12.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Host / Server
Olive Garden Restaurant
08.2020 - 05.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host/Food Runner
Dry Gulch Steak House
01.2019 - 01.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
Treat Center
02.2018 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Prescott High School
Prescott, AZ12.2020
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Teamwork
- Professional and Courteous
- COVID-19 Safety Procedures
Timeline
Host / Server
Olive Garden Restaurant
08.2020 - 05.2021
Host/Food Runner
Dry Gulch Steak House
01.2019 - 01.2020
House Cleaner
Self Employed
12.2018 - Current
Sales Associate
Treat Center
02.2018 - 05.2019
High School Diploma -
Prescott High School
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