Morgan Lantzsch
Springdale,Arkansas
Summary
Passionate Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and injury prevention. Experience providing instruction for one-on-one sessions to help clients build strength and confidence in reaching their goals. Leading group fitness classes in Yoga, TRX, HIIT, and Pilates for 5 years.
Overview
6
6
years of professional experience
Work History
Personal Trainer
Grounded NWA
05.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Designed specific workout systems for individual clients based on performance ability.
- Developed customized fitness plans for wide range of clients to expand services.
Mindbody Manager
Grounded NWA
05.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
Fitness Instructor
SpoonMoon
12.2020 - 05.2023
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
Fitness Instructor
Nooma
12.2019 - 11.2020
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Increased membership sales by conducting informative tours of the facility and highlighting unique features of the gym''s offerings.
- Assisted with marketing and promoting of classes and services.
- Used music to motivate and energize classes.
- Partnered with local businesses to provide special discounts on gym memberships, encouraging community support through mutually beneficial relationships.
Fitness Manager
Nooma
10.2019 - 11.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
Medical Scheduler
Parkhill Clinic For Women
10.2018 - 10.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Followed up with patients to reschedule missed appointments.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Assisted in the training of new schedulers, sharing knowledge and best practices for efficient schedule management processes.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Answered phone calls and messages for 8-physician OBGYN medical facility, scheduling appointments, and handling patient inquiries.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
- Maintained accurate records of patient demographics, insurance information, and medical history in electronic health systems.
Education
Bachelor of Arts - Psychology
Ouachita Baptist University
Arkadelphia, AR05.2016
Skills
- Passion for fitness
- Certified in CPR/AED
- Exercise program design
- Motivational Coaching
- Leadership skills
- Fitness program development
- Small and Large Group Instruction
- Health and wellness
- High-Intensity Interval Training
- Client Engagement
- Group and individual instruction
- Injury prevention techniques
- Core Strength Development
Timeline
Personal Trainer
Grounded NWA
05.2023 - Current
Mindbody Manager
Grounded NWA
05.2023 - Current
Fitness Instructor
SpoonMoon
12.2020 - 05.2023
Fitness Instructor
Nooma
12.2019 - 11.2020
Fitness Manager
Nooma
10.2019 - 11.2020
Medical Scheduler
Parkhill Clinic For Women
10.2018 - 10.2019
Bachelor of Arts - Psychology
Ouachita Baptist University