Morgan Lind
Cottage Grove,WI
Summary
Dedicated Clinical Application Analyst Supervisor with extensive experience in managing the implementation and optimization Epic and other third-party system. Skilled in leading cross-functional teams, providing technical support, and ensuring compliance with industry regulations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Application Analyst Supervisor
Mercyhealth
03.2019 - Current
- Oversees the following Epic Applications: Ambulatory, Orders, MyChart, Healthy Planet, Dialysis, Bugsy, and Telehealth
- Oversees the testing and validation of Epic software upgrades.
- Managed multiple projects ensuring deadlines were met and project deliverables aligned with organizational goals and objectives. This is included but not limited to Epic Dialysis, Epic SlicerDicer, and Epic Cosmos.
- Leads a team of clinical application analysts in implementing and optimizing a variety of EPIC tools, modules, and third party systems to improve efficiency and accuracy in patient care processes
- Developed and maintained documentation and procedures for clinical applications to ensure compliance with industry regulations and standards
- Collaborated with a variety of organizational departments and vendors to troubleshoot issues, enhance system performance, and customize applications to meet the specific needs of healthcare providers
- Implemented various change management process, including Order Set request process and Organizational Change Request Process for Clinical and Revenue Cycle Applications.
Senior Clinical Application Analyst
Mercyhealth
08.2011 - 03.2019
- Stayed current on industry trends and best practices in clinical applications to recommend and implement innovative solutions for process improvement
- Worked with a variety of clinical staff, other IT professionals, and vendors to troubleshoot issues, resolve technical challenges, and provide support.
- Collaborated with cross-functional teams to gather requirements and design solutions for complex clinical information systems.
- Performed data analysis to identify opportunities for system enhancements and process improvements.
Information Systems Department Secretary
Mercyhealth
04.2005 - 08.2011
Medical Records Technician
Mercyhealth
09.2003 - 04.2005
Education
Applied Associates - Criminal Justice -
Rock Valley College
Rockford, IL05-2011
Skills
- Proficient in conflict management
- Coaching and guidance
- Efficiency optimization
- Effective multitasking
- Collaborative communication skills
- Strong organizational abilities
- Healthcare efficiency improvement
Certification
Cogito July 2014
Cogito Tools Administration July 2014
EpicCare Inpatient Clinical Documentation January 2014
EpicCare Inpatient Procedures January 2012
Healthy Planet and Compass Rose Clinical Build August 2022
Healthy Planet and Compass Rose Analytics Build August 2022
Stork December 2015
Timeline
Clinical Application Analyst Supervisor
Mercyhealth
03.2019 - Current
Senior Clinical Application Analyst
Mercyhealth
08.2011 - 03.2019
Information Systems Department Secretary
Mercyhealth
04.2005 - 08.2011
Medical Records Technician
Mercyhealth
09.2003 - 04.2005
Applied Associates - Criminal Justice -
Rock Valley College
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