Morgan Long
Wilson,OK
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Stay at Home Mom
My Children
08.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Preschool Teacher
Lake Fork Baptist Church
08.2023 - 06.2024
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Client Service Representative
Lake Lavon Animal Hospital
03.2020 - 05.2021
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Shift Manager
Legacy Veterinary Hospital
05.2018 - 08.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Client Service Representative
San Diego Bay Animal Hospital
06.2016 - 04.2018
- Managed incoming calls
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adapted quickly to changes in company policy or procedures
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Education
POST Certification - Public Safety Dispatcher Certification
Grossmont College
El Cajon, CA05.2017
Veterinary Assistant Certification - Veterinary Medicine
Grossmont Occupation Center
Santee, CA05.2015
High School Diploma -
Steele Canyon High School
Spring Valley, CA06.2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Preschool Teacher
Lake Fork Baptist Church
08.2023 - 06.2024
Client Service Representative
Lake Lavon Animal Hospital
03.2020 - 05.2021
Stay at Home Mom
My Children
08.2019 - Current
Shift Manager
Legacy Veterinary Hospital
05.2018 - 08.2019
Client Service Representative
San Diego Bay Animal Hospital
06.2016 - 04.2018
POST Certification - Public Safety Dispatcher Certification
Grossmont College
Veterinary Assistant Certification - Veterinary Medicine
Grossmont Occupation Center
High School Diploma -
Steele Canyon High School
Similar Profiles
Hannah BenesHannah Benes
Stay at Home Mother at My ChildrenStay at Home Mother at My Children
Cassandra LinesCassandra Lines
Stay at Home Mother at My ChildrenStay at Home Mother at My Children
Janet MingerJanet Minger
Stay At Home Mom at My ChildrenStay At Home Mom at My Children
Cara GrayCara Gray
Mother at My ChildrenMother at My Children
Lorraine Pistante - LeeLorraine Pistante - Lee
Field Sales Representative at Core FoodserviceField Sales Representative at Core Foodservice