Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Malone

Eastpoint,FL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Bjs pizza and subs
St. George Island , FL
09.2021 - Current
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees to perform duties.
  • Greeted and welcomed customers, providing them with menus.
  • Calculated accurate bill amounts and processed cash and credit card payments.

Education

Master of Science - CNA

Gulf Coast State College
Panama City, FL
11-2024

GED -

Franklin County School
Eastpoint, FL
10-2018

Skills

  • Professional appearance
  • Order accuracy
  • POS system operation
  • Memory retention
  • Efficient organization
  • Strong multitasking
  • Cleanliness and hygiene

Timeline

Wait Staff Member

Bjs pizza and subs
09.2021 - Current

Master of Science - CNA

Gulf Coast State College

GED -

Franklin County School
Morgan Malone