MORGAN MCCONNELL
Huntington Beach,CA
Summary
Experienced in customer service and event coordination, with a proven track record of managing activities and engaging clients effectively. Skilled in problem-solving, teamwork, and maintaining a calm demeanor under pressure. Seeking a role as a Team Leader to leverage these skills and contribute to a dynamic team environment. Sales Associate with proactive approach to driving sales and delivering exceptional customer service. Highly articulate communicator with genuine enthusiasm for engaging with customers and promoting products. Forward-thinking and ambitious, consistently seeking opportunities to stand out and achieve targets. Natural leader who thrives in dynamic retail environments, always aiming to exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Educator
Lululemon
10.2025 - Current
- Guest Experience: Greeting guests warmly, listening to their needs, and offering personalized product recommendations that support their activities and lifestyles.
- Product Education: Demonstrating deep knowledge of lululemon products, fabrics, fit, function, and care to help guests make confident purchasing decisions.
- Community & Culture: Representing lululemon’s values by fostering an inclusive, supportive environment and contributing to in-store events and local community initiatives.
- Store Operations: Assisting with visual merchandising, inventory management, and maintaining a clean, organized sales floor.
- Team Collaboration: Working closely with fellow Educators and Leaders to achieve store goals and deliver consistent brand experiences
Sales Associate
Nati Boutique
06.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Coaching Assistant
California Baptist University
08.2021 - 05.2025
- Mentored younger less experienced athletes by providing guidance, encouragement, advice, navigating challenges inherent competitive sports.
- Promoted good sportsmanship.
- Developed and implemented training drills to improve girls cohesiveness and performance.
- Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
Education
Bachelor of Science - Nursing
Golden West College
Huntington Beach, CACNA Certification -
Golden West College
Huntington Beach, CA05.2026
Bachelor of Science - Business Administration and Management
California Baptist University
CA04.2025
Skills
- Customer service
- Dependable and responsible
- Critical thinking
- Calm under pressure
- Teamwork and collaboration
- Problem-solving
- Time management
- Excellent communication
- Organizational skills
- Team leader
- Friendly, positive attitude
Certification
BLS & CPR certified
Timeline
Sales Educator
Lululemon
10.2025 - Current
Sales Associate
Nati Boutique
06.2025 - Current
Coaching Assistant
California Baptist University
08.2021 - 05.2025
Bachelor of Science - Business Administration and Management
California Baptist University
Bachelor of Science - Nursing
Golden West College
CNA Certification -
Golden West College