Morgan McCoy
Lubbock,TX
Summary
Detail-oriented healthcare professional with experience in patient care and safety monitoring. Committed to maintaining health standards and delivering high-quality support. Demonstrates adaptability in fast-paced environments and excels at acquiring and applying new knowledge.
Overview
7
7
years of professional experience
Work History
Pharmacy Clerk
Pharmcareusa
Lubbock, Texas
02.2026 - 09.2026
- Accepted prescription drop-offs and collected accurate patient information, including contact details and insurance information.
- Processed sales on pharmacy cash register, ensuring accurate transactions for over-the-counter products and prescription co-pays.
- Greeted patients and customers, answered questions, and efficiently directed each person to the appropriate counter or staff member.
- Answered multi-line phone calls, routed calls to pharmacists, and supported prescription refill requests.
- Organized and filed physical and electronic prescription records numerically while maintaining patient privacy and HIPAA compliance.
- Restocked shelves, organized over-the-counter merchandise, and conducted inventory checks for expired medications to maintain compliance.
Correctional Officer
TDCJ
Lubbock, Texas
12.2025 - 04.2026
- Monitored inmate activities to ensure safety and compliance with facility rules.
- Responded promptly to incidents, maintaining order and safety in the facility.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted regular inspections of premises for security breaches and contraband.
- Collaborated with team members to enforce policies and procedures effectively.
- Assisted in the transportation of inmates between facilities and court appearances.
- Documented daily activities, incidents, and inmate behavior in logs and reports.
EVS Specialist
Lubbock Heart and Surgical Hospital
Lubbock, Texas
03.2025 - 12.2025
- Ensured hygienic and safe environment for patients and staff through thorough cleaning of patient rooms, public areas, and medical equipment, effective waste disposal, and adherence to infection control standards.
- Assisted medical staff in preparation for surgeries and procedures, contributing to seamless operations and patient care.
- Oversaw inventory of medical supplies, guaranteeing availability for daily operations and supporting uninterrupted healthcare services.
Youth Advisor
Garza County Regional Juvenile Center
Post, Texas
10.2023 - 12.2024
- Provided guidance to youth in developing life skills and conflict resolution strategies.
- Educated youth on available community resources to enhance support and personal development.
- Monitored daily activities to ensure adherence to facility rules and maintain a safe environment.
- Supervised juveniles during intake, recreation, education, visitation, and all aspects of detainment to ensure safety and compliance with facility protocols.
Caregiver
Wilshire on 4th
Lubbock, Texas
04.2023 - 10.2023
- Assisted residents with daily living activities and personal care needs.
- Maintained a safe and clean living environment for residents at all times.
- Communicated effectively with residents to understand their needs and preferences.
- Provided companionship and emotional support to enhance resident well-being.
- Assisted in organizing recreational activities for resident engagement and enjoyment.
- Documented resident progress and incidents accurately in care logs daily.
Direct Support Professional
Lubbock State Supported Living Center
Lubbock, Texas
11.2019 - 04.2023
- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Provided personal care and support for individuals with intellectual and developmental disabilities.
- Assisted residents in daily living activities, contributing to improved quality of life and personal independence.
- Monitored resident behaviors and reported changes to healthcare professionals to ensure timely interventions and support.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Facilitated recreational activities that promoted social interaction and strengthened community ties among residents.
- Maintained a safe environment by adhering to health and safety protocols consistently.
- Trained new staff on best practices for direct support and resident care techniques.
Education
Some College (No Degree) - Pharmacy Technician
Virginia College
Lubbock, TXSkills
- Time management
- Attention to detail
- Effective communication
- HIPAA compliance
- Patient interaction
- Problem solving
Timeline
Pharmacy Clerk
Pharmcareusa
02.2026 - 09.2026
Correctional Officer
TDCJ
12.2025 - 04.2026
EVS Specialist
Lubbock Heart and Surgical Hospital
03.2025 - 12.2025
Youth Advisor
Garza County Regional Juvenile Center
10.2023 - 12.2024
Caregiver
Wilshire on 4th
04.2023 - 10.2023
Direct Support Professional
Lubbock State Supported Living Center
11.2019 - 04.2023
Some College (No Degree) - Pharmacy Technician
Virginia College